Field Services Technical Support Manager
NTT DATA Services
Lead field services through technical support expertise and team leadership as NTT DATA's hybrid Senior Manager in Victoria, British Columbia. Manage service performance and operational outcomes.This Senior Manager directly supervises a large team of technical support specialists. The position manages field services, supplier relationships, service-level agreements, hiring, performance, training, and development. You will independently guide daily operations while supporting business process improvements and issue escalations.Key Responsibilities:
Manage a large field services team or supplier relationshipEnsure service-level agreements are met across assigned responsibilitiesLead hiring, interviewing, onboarding, training, and offboardingCoach performance and manage team and individual goalsReport customer feedback and assist with field escalationsRequirements:
Eight to ten years supporting desktop software and hardwareExperience managing teams of more than ten membersFive years of managerial or leadership experiencePractical ITIL knowledge;
ITIL version 4 certification preferredDriver's license, reliable transportation, and business travel availabilityBring field services leadership, ITIL knowledge, and technical support experience to NTT DATA's hybrid Victoria management team.
#J-18808-Ljbffr
Manage a large field services team or supplier relationshipEnsure service-level agreements are met across assigned responsibilitiesLead hiring, interviewing, onboarding, training, and offboardingCoach performance and manage team and individual goalsReport customer feedback and assist with field escalationsRequirements:
Eight to ten years supporting desktop software and hardwareExperience managing teams of more than ten membersFive years of managerial or leadership experiencePractical ITIL knowledge;
ITIL version 4 certification preferredDriver's license, reliable transportation, and business travel availabilityBring field services leadership, ITIL knowledge, and technical support experience to NTT DATA's hybrid Victoria management team.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Field Services Technical Support Manager in Winnipeg, MB vacancy
- ...manufacturing and assembly plants worldwide servicing over 10,000 customers in more than 100... ...vacant position. Job Purpose The Field Service Representative plans and... ...Coordinates problem resolution with technical support, customer service, sales, and other personnel...SuggestedRemplacementLong term contractTraineeshipWorldwideNight shift
- ...associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or... ...and providing general information on services offered in a polite manner with a goal to... ...of obituaries Assists Location Management, Sales, Family Service Counselors and payroll...SuggestedFull timeWork at office
- ...Property Field Claims Manager page is loaded## Property Field Claims Managerremote type: Hybridlocations... ...Manager, Property Claims, this role supports the achievement of Allstate Canada's... ...prevention and protection products and services for every stage of life. Serving Canadians...SuggestedInternshipWork at officeRemote workFlexible hours
$24 - $40.21 per hour
...Description Field Service Technician Full-time, Permanent Location: Remote – Winnipeg... ...programs as required Occasionally support in sales demos or contract acquisition... ...Qualifications ~3–5 years of hands-on technical service, maintenance or repair experience...SuggestedDaily paidPermanent employmentFull timeContract workLive InRemote workMonday to friday$20 - $30 per hour
...Reliability. Ability to multitask. Time management. Adaptability. Integrity. Team player. Screening... ...: Do you have experience working in this field?. Do you have the required certifications... ...). Parking available. Wellness program. Support for persons with disabilities: Applies...SuggestedHourly payPermanent employmentImmediate startRelocation- ...AreJoin us at the First Nations Financial Management Board (FMB) where we support First Nations to strengthen their... ...providing fully optional tools and services tailored to meet the unique needs of... ...or another business-related field.A CPA designation is 7 years of progressive...Full timeContract work
- ...depends on the successful candidate. As Technical Solutions Manager, also identified as Network Solutions... ...also provides senior technical support for complex network escalations. Key... ...Responsibilities: Develop detailed network service solutions from business requirements...
- ...SOGH Job Stream: Clinical Support Union: Non Union Anticipated... ...and preventive health services across Manitoba. The organization... ...progressive supervisory to mid-level management experience required,... ...secondary diploma in a relevant field from an accredited educational...Work at officeImmediate startShift work
- ...Lead production support for Loblaw Brands technology systems, using incident management and service reliability expertise across Canadian retail. This is a 12-month contract.... ...degree or college diploma in technology-related field Minimum five years’ production support or IT...Full timeContract work
$74k - $138k per year
...owned and operated professional services firm in our country, we are... ...typical day look like? As a Manager in the Accounting Services Group... .... Identify and resolve technical issues. Identify potential... ...encourage personal wellness, and support firm growth. Along with a competitive...Permanent employmentFlexible hours- ...client is a well-established Winnipeg-based Managed Service Provider with nearly 30 years in... ...and outside the company. You'd lead and support thetechnicians and dispatch team, and be... ...delivered. You don't need to be the most technical person in the room, but you do need to lead...Shift workWeekend work
- .../ Unit: PX2 East Job Stream: Clinical Support Union: Non Union Anticipated Start... ...centered clinical and preventive health services across Manitoba. The organization also delivers... ..., Health Services or designate, the Manager, Health Services oversees and manages inter...Long term contractWork at officeShift work
- ...Health Site: Shared Health Department / Unit: DI - Radiology Support Services Job Stream: Non-Clinical Union: CUPE Anticipated... ...health organizations. Position Overview Reporting to the Manager, Radiology Support Services, the incumbent is responsible for...Work at officeShift workWeekend workAfternoon shift
- Job Details Overview Languages English Education Secondary (high) school graduation certificate Experience 7 months to less than 1 year On site Work must be completed at the physical location. There is no option to work remotely. Responsibilities...Remote work
$33.31 per hour
...control daily operations Evaluate daily operations Plan and organize daily operations Plan and control budget and inventory Manage contracts for advertising or marketing strategies Hire, train and supervise staff Address customers' complaints or concerns...Permanent employmentFull timeRemote work$32 per hour
...Monitor revenues to determine labour cost Monitor staff performance Recruit staff Set staff work schedules Determine type of services to be offered and implement operational procedures Organize and maintain inventory Ensure health and safety regulations are...Permanent employmentFull timeRemote work- ...confidentiality in every interaction Travel to and support multiple store locations across your... ...Prior experience in customer service or sales is a bonus; drive and attitude matter... ...Sales Solutions, we specialize in Sales and Field Marketing. Our business model is driven by...Hourly payPermanent employmentFull timePart timeFlexible hours
Kognitive Sales Solutions
Winnipeg, MB9 days ago - ...At Flynn, it's not just a job, it's a career Glazing Service Account Manager Business Development, Service Division Flynn Group of Companies... ...manner - Ability to conduct presentations virtually - Supporting corporate initiatives and business development objectives...Contract workFor contractorsLocal area
- ...Technical Officer Winnipeg, MB Manitoba Hydro is consistently recognized... ...for providing highly reliable service and exceptional customer... ...that champions safety, supports innovation, and delivers on our... ...equipment. Make occasional field trips to assemble design information...Hourly payLong term contractFull timeInternshipRemote work
- ...dealerships often can’t match. We value honesty, technical excellence, and a "customer-first" approach. We are looking for a leader to manage our front-of-house operations and act as... ...loyal customers. The Role As the Service Writer/Manager, you are the face of Seven...Full timeLocal areaMonday to friday
Seven Oaks Transmissions
Winnipeg, MBmore than 2 months ago - ...Job Details Job Title Assistant manager - Food services Job details Location: 500 Portage Ave Winnipeg, MB R3C 3X1 Salary: $31.50 hourly / 35 hours per week Terms of employment: Permanent employment, Full time Starts: As soon as possible Vacancies: 1...Hourly payPermanent employmentFull timeImmediate start
$50 per hour
...completed at the physical location. There is no option to work remotely. Responsibilities Tasks Manage the operations of a department providing several administrative services Assist in preparing annual budgets Plan, organize, direct, control and evaluate daily...Permanent employmentFull timeRemote work- ...fits into any lifestyle. Our Field Sales teams work closely with... ...-face experience selling home services including TV, Internet, and Home... ...with people, and working in a supportive team environment, consider building... ...collaborating with property managers. You possess these core...Full timeContract workShift work
- ...Canadian Roofing & Siding is looking for a Field Estimator (internally known as Field... ...conduct inspections, build estimates, and support roofing and exterior project sales. If you... ...organizational skills with the ability to manage appointments and documentation. ~ Ability...Long term contractFull timeWork at office
- ...business integrity, first-class service, innovation and a commitment... ...confidential mental health and wellness support through the Manulife app, with... ...Tea and Coffee. Job Title: Technical Lead, Software Development... ...Reports to: Technical Manager – Sales Technology Job Summary...
- ...fits into any lifestyle. Our Field Sales teams work closely with... ...-face experience selling home services including TV, Internet, and Home... ...with people, and working in a supportive team environment, consider building... ..., developers, property managers, site level contacts), you will...Full timeContract workShift work
- ...Project Coordinator to provide collaborative support for our project execution team. The... ...is responsible for supporting the Project Manager by interfacing with applicable team members... ...administration, project management, or a related field ~2 to 4 years’ experience in a fast...Full timeContract workWork at officeShift work
- ...Technical Lead – Java & Enterprise Integration Information Technology... ...of the fastest-growing IT Services and Consulting companies in... ...on technical leadership while managing a distributed development team... ..., and day-to-day technical support. Translate Solution Architect...Contract workFlexible hours
- ...Technical Consultant III (Software Engineer, Senior/Lead) Senior... ...auditability, and operational supportability. You will also lead the... ...complex banking, financial‑services, and SaaS implementation requirements... ...with Architecture, Product Management, Engineering, QA, DevOps,...Internship
- ...clean diesel. In total, NFI supports its installed base in our buses... ...reporting to the Director of Technical Sales, you will be working in... ...with the Regional Sales Managers to liaison customer needs and... ...functional teams (engineering, service, operations, finance, legal,...Full timeInternship
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Field Services Technical Support Manager. Be the first to apply!
Related searches
- field operations supervisor Winnipeg, MB
- field supervisor Winnipeg, MB
- field service manager Winnipeg, MB
- field manager Winnipeg, MB
- field operations manager Winnipeg, MB
- in-field sales manager Winnipeg, MB
- technical support manager Winnipeg, MB
- service desk manager Winnipeg, MB
- field contract administrator Winnipeg, MB
- field survey assistant Winnipeg, MB