Remote Director III (Markham)

Job Responsibilities

• Evaluate the impact of disasters (such as floods, fires, or storms) on structures and environments. Also, assess risks, vulnerabilities, and potential damage to determine effective preventive measures.
• Actively work to minimize damage during emergencies. This involves deploying resources, coordinating evacuation procedures, and safeguarding critical infrastructure.
• Oversee day-to-day operations at project sites. Ensure that work progresses smoothly, deadlines are met, and quality standards are maintained.
• Allocate resources efficiently—whether it’s labor, materials, or equipment. Coordinate with teams, manage schedules, and troubleshoot any issues that arise.
• Interface with clients and project representatives – adjusters, brokers, insureds, etc.
• Schedule and perform field inspections and necessary site visits to evaluate the scope of work/damage.
• Estimate medium to large commercial and residential projects using Xactimate.
• Document, review, and analyze; schedule contracts, change orders, correspondence, daily reports, meeting minutes, monthly reports, and any additional documents related to the project/file.
• Provide technical direction to other consultants, interacting and supporting their files.
• Collaborate with Business Development Managers to help develop new business opportunities and continue to nurture and strengthen existing client relationships.

Qualifications

• Bachelor’s or associate degree from an accredited college or university; or 8-10 years of demonstrable experience and accomplishments in the restoration industry, in lieu of a degree may suffice.
• Relevant experience in the restoration and/or restoration contracting field specializing in working with insurance companies, with responsibilities related to scheduling, project management, and estimating.
• Proficiency in working with Xactimate, Symbility, RS Means, or other estimating software.
• Proficient in Microsoft Excel and Microsoft Word with strong verbal and written communication skills with the ability to produce high-quality expert reports.
• Valid driver’s license and good driving record.
• Strong project management skills.
• Strong analysis and critical thinking skills.
• Able to meet deadlines while being detail oriented.
• Strong independent work ethic and leadership skills and qualities.
• Exceptional customer service skills to support and solve our client’s questions and requests.

Preferred Qualifications

• IICRC related degrees, credentials, or certifications.
• RRO, PMP, and other certifications.

Physical and Mental Job Qualifications

Ability to travel as needed.

Benefits

• Flexible work environment allows employees to work remotely when needed
• Generous Annual Leave Policy
• Comprehensive Medical Insurance

Job Accommodations

We welcome applications from individuals with disabilities. If you are an individual with a disability and would like to request a reasonable adjustment in relation to any of the above, please email [emailprotected] and include “Applicant Adjustment” within the subject line with your request and contact information.

EEO Statement

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal! J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.