Field Service Engineer Ontario

Field Service Engineers use troubleshooting and communication skills to support Agilent customers across Ontario. This full-time position includes remote work options and 100% travel.As an Agilent Field Service Representative, you will support laboratories using Pathology and Genomics instruments and systems. The work includes installation, implementation, maintenance, repair, and optimization across hardware, software, networking products, and operating systems. You will diagnose performance problems, advise customers, and collaborate with Support, Sales, Marketing, and R&D.Key Responsibilities:
Install and implement company and multi-vendor laboratory systemsMaintain and repair Pathology and Genomics instrumentsDiagnose product performance problems and resolve customer issuesOptimize hardware, software, networking products, and configurationsAdvise customers on preventive maintenance and performance configurationsRequirements:
Live in the Ontario areaPost-secondary science degree or equivalent college degree with work experienceTwo years of laboratory environment experienceEssential troubleshooting and problem-solving experienceClear, respectful, timely verbal and written communicationSupport Agilent laboratory customers through field service, technical troubleshooting, instrument repair, and customer-focused communication across Ontario.
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