Executive Director

Glen Cairn Community Resource Centre244 Adelaide St S, London, ON N5Z 3L1Reports to: Board of DirectorsEmployment: Full-time, some eveningsLocation: On-Site in London, Ontario and in the community supporting programming
About Glen Cairn Community Resource CentreGlen Cairn Community Resource Centre (GCCRC) is a nonprofit, neighbourhood‑based,organization that has offered a wide range of programs and services in the Glen Cairn and PondMills communities in Southeast London since 1987.We work with people of all ages to strengthen the community by providing a wide range of resources, family support services and adult, child, and youth programs. Together with our manyvolunteers and community partners, we offer programs at several community locations in addition to our main centre.Over the years, there have been changes to our associations with partner agencies and funding relationships. What has never changed is the way in which we work with others, including eachof the families who make use of our services. All are distinguished as shareholders with strengths, knowledge and capacities that contribute to building a safe and healthy community.We believe that people are best served through their natural settings and relationships, that services are most successful when they are located close to the community and that the consumermust play a commanding role in the design, delivery, ownership and evaluation of these services.
The OpportunityGlen Cairn Community Resource Centre is seeking a visionary and dynamic Executive Director to provide strong strategic leadership at a time of significant transformation and organizationalgrowth.The Executive Director will work closely with the Board of Directors, staff, volunteers, stakeholders, donors, sponsors, government partners, and community organizations to strengthen GCCRC's operational effectiveness, and community reach and impact.
Key Responsibilities1. Strategic Direction/ Organizational Leadership and Vision - 25% of time
Serve as a visionary leader, guide and resource to staff and representatives of GCCRC.
Represent and advocate for GCCRC with municipal, provincial, and federalgovernments, funders, businesses, community organizations, and the public.
Collaborate with local businesses, government agencies, schools, faith organizationsand other service providers.
Represent the resource centre proudly at community meetings, networking events, andpublic forums.
Work with the Board to plan and execute the organization’s strategic vision and longterm priorities.
Use the organization’s mission and objectives to establish measurable annual goals andoperational plans.
Strengthen GCCRC's position as a leading community hub in London, Ontario andbeyond.
2. Program and Community Development / Awareness - 20% of time
Develop and maintain strong relationships with organizations that use GCCRC spaces.
Monitor and identify opportunities for growth and innovation, both within the organization and the broader community.
Monitor and report on program participation, evaluate the effectiveness of programs and make recommendations for improvement.
Ensure community members are aware of available resources, support services, and relevant community issues.
3. Financial Oversight & Support - 15% of time
Ensure the organization's financial health and long-term sustainability is meticulously monitored and evaluated against budget and projections.
Monitor and report on revenue, expenses, cash flow, financial performance, and emerging financial risks.
Provide clear and timely financial reporting to the Board.
Work with the Board and staff to establish appropriate financial controls, policies, and procedures.
Maintain effective relationships with accountants, auditors, financial institutions, legal counsel, and other professional advisors.
4. People, Operations and Workplace Culture - 15% of time
Provide inspirational leadership, guidance, and support to GCCRC staff, ensuring staff has what is needed in order to provide exceptional programming that consistently meets outcome objectives.
Establish clear responsibilities, objectives, performance expectations, and accountability systems.
Foster a healthy, respectful, inclusive, and collaborative organizational culture.
Ensure professional development, compensation and staff wellness are high priorities in order for GCCRC to continue to be a workplace of choice.
Ensure the substantial volunteer contribution upon which GCCRC's activities depend are appropriately managed, well recognized and properly supported.
5. Fundraising/ External Relations - 10% of time
Together with staff and Board, develop and implement a fundraising plan with financial targets that increasingly supports GCCRC’s programs and operational costs.
Identify fundraising priorities based on the organization's strategic goals and evolving community needs.
Together with staff and Board develop strategies to diversify and expand funding streams in order to reduce reliance on single sources of revenue.
Monitor and report on progress toward achieving fundraising goals.
Assist in researching potential sources of funding, including grants, foundations, corporations, individuals, and community organizations.
6. Governance and Board Relationship - 5% of time
Maintain a strong and mutually productive relationship with the Board of Directors.
Provide the Board with the information, analysis, recommendations, and reporting necessary for effective governance.
Support effective governance practices and appropriate separation between governance and day-to-day management.
Assist with the organization and coordination of the Annual General Meeting (AGM).
Ensure Board members receive relevant information in a timely manner to support informed decision‑making.
7. Technology / Business / IT - 5% of time
Ensure the effective operation of computers, printers, internet connectivity, and otheroffice technology.
Ensure operational support for scheduling, communications, website, and other software platforms is in place. (Systems include Microsoft365 suite, Google Calendar, Canva, and other organizational applications).
Coordinate with external IT providers and technology vendors to identify areas of opportunity and risk. Ensure issues are followed through to resolution and appropriate user access, permissions, documentation, and basic system administration is maintained.
Ensure staff and volunteers receive training in the effective use of organizationalsystems.
Ensure technology needs are identified and make recommendations to the Board regarding improvements and investments.
8. Compliance and Risk Management - 5% of time
Ensure compliance with the organization's applicable legal and regulatory requirements.
Together with the Board’s Governance Committee ensure the Resource Centre follows its bylaws, policies, procedures, and operational guidelines.
Ensure required compliance reports and documentation are submitted correctly and ontime.
Coordinate with legal, accounting, or other professional advisors when specialized guidance is needed.
Assess risks associated with programs, community events, service delivery, and external partnerships.
Identify weaknesses in existing procedures that could expose the organization to financial loss, liability, or service disruptions.
Recommend to the Board preventive measures that reduce the likelihood and impact of identified risks.
The Ideal CandidateGCCRC is seeking an experienced and dynamic leader who is passionate about community development and understands that a successful organization requires exceptionally strong business, financial, operational, and relationship-management skills.
The ideal candidate will have:
Significant leadership experience in the nonprofit sector (minimum 5 years).
University education in a field relevant to the non-profit sector.
Leadership experience managing and evaluating budgets and organizational operations.
Leadership experience supporting and managing a staff team.
Experience working with Boards of Directors and other governing bodies.
Excellent written, verbal, and public-speaking abilities and strong people-management and relationship-building skills.
Demonstrated ability to manage competing priorities in a complex environment.
Compensation$90,000-105,000
ApplicationGCCRC is committed to providing an inclusive and welcoming environment for employees, volunteers, stakeholders, and community members. We are committed to providing an accessible and inclusive application and participation process. Applicants who require disability related accommodations or other accessibility supports are encouraged to let us know how we can support their participation. *We highly discourage the use of AI and require clear and transparent content labelling when AI is used
University education in a field relevant to the non-profit sector
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