Site Reliability Engineering Manager At Mastercard

Mastercard Inc.

Lead globally distributed application operations teams as a Site Reliability Engineering Manager at Mastercard. Focus on mission-critical Java applications while providing 24/7 support across cloud and on-premises environments.
In this leadership role, you will manage teams that ensure reliable, secure operations for Java-based applications. You are expected to provide mentorship, drive a high-performance culture, and oversee incident management practices. Your effectiveness will enhance operational excellence and continuous improvement in a complex, secure environment.
Key Responsibilities: - Lead application operations teams in a 24/7 support model - Provide mentorship and technical oversight to team members - Manage complex technical issue resolution and escalation support - Establish incident management practices and conduct post-incident reviews - Champion observability through various monitoring tools
Requirements: - Experience with Azure public cloud and Java applications - Strong technical leadership and problem-solving skills - Familiarity with observability platforms like Dynatrace and Splunk - Knowledge in security practices including vulnerability management - Bachelor's degree in Computer Science or equivalent experience
Elevate application reliability and foster team excellence at Mastercard while driving operational efficiency.#J-18808-Ljbffr

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