It Infrastructure Operations Manager

Lead IT infrastructure strategy, cybersecurity, and systems operations while supporting an 80-person Museum workforce and digital collections. Manage technology services with organizational impact.The IT Operations Manager works under Administration and Finance supervision, managing infrastructure, systems, and digital resources. The role supports Collections Management, improves employee efficiency, and advances IT practices. It includes project, vendor, budget, and personnel management.Key Responsibilities:
Develop and implement the organization’s IT strategyOversee availability, security, and integrity of IT infrastructureMaintain CRM systems and integrations across organizational platformsManage vendors, contractors, budgets, and financial reportingSupport users through training, follow-up, and technical assistanceRequirements:
Bachelor’s degree in information technologyEight years’ experience across infrastructure, projects, cybersecurity, and supportExtensive Microsoft, Windows, SQL Server, Hyper-V, and Azure knowledgeKnowledge of Cisco Firepower, ZScaler, DarkTrace, and Aruba CentralStrong French and English communication skillsApply infrastructure leadership, cybersecurity knowledge, and project management expertise to strengthen Museum technology and digital collections.
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