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AI Quality Specialist - Location & Search Relevance (LBS & SBS)

Part-time

TELUS International

Position Overview

TELUS Digital is seeking native English speakers to evaluate, refine, and improve artificial intelligence models for Location-Based Services (LBS) and Search-Based Services (SBS) . In this role, you will analyze query results, geographic accuracy, search intent, and local relevance to train next-generation mapping, search, and AI assistant technologies.

Key Responsibilities

  • Evaluate AI-generated search results, map routing, and local business data for accuracy, intent, and cultural relevance.
  • Perform side-by-side (SBS) evaluations comparing model responses against user search queries.
  • Validate Location-Based Services (LBS) data, ensuring accurate geocoding, landmark context, and regional nuances.
  • Grade and annotate datasets following strict guideline documentation provided by client projects.
  • Identify edge cases, factual hallucinations, and spatial errors in AI outputs to improve model safety and accuracy.
Vacancy posted 13 days ago
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