Senior Applications Analyst

Job DescriptionMcCarthy Tétrault is a leading Canadian law firm offering a full suite of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montréal, Québec City, Calgary, and Vancouver, we provide challenging and rewarding career opportunities across the country. Recognized as one of
Canada’s Top 100 Employers
for eleven consecutive years and one of
Canada’s Best Diversity Employers
for fourteen consecutive years, our culture is guided by
The McCarthy Way —our shared approach to working with clients and with each other.
The McCarthy Way is built on four core elements:
Excellence, through attracting and developing top talent committed to delivering on our Client Commitment;
Collaboration, through seamless, integrated teamwork;
Inclusion, through eliminating barriers to belonging and success;
and
Innovation, through delivering maximum value by embracing leading‑edge technologies and approaches.
We are recruiting for a
Senior Applications Analyst
to join our team in Toronto, Vancouver, Calgary or Montreal. The successful candidate must have a minimum of 7 years of progressive IT experience in a senior or lead application analyst role.
Salary Range (Toronto or Vancouver Only): $102,000 – $112,000 annually.
The offered salary may vary based on the candidate’s job‑specific knowledge, skills, and experience.
Responsibilities
Lead the analysis, design, testing, and implementation of updates, enhancements, and new capabilities across the application portfolio.
Participate as application lead for projects related to upgrades, integrations, and new deployments.
Gather and document business requirements, translate them into technical specifications, and coordinate with cross‑functional teams.
Monitor application performance and availability on a daily basis, troubleshoot issues promptly, and implement solutions to maximize system reliability.
Develop and maintain documentation for application configurations, processes, and procedures.
Adhere to ITIL best practices, security policies, and governance standards across the application portfolio.
Serve as a senior technical resource, mentoring Application Analysts and supporting the manager of Applications.
Act as key liaison with the Security team to support security governance processes.
Partner with Quality Assurance teams to support and strengthen testing and quality processes.
Support the implementation, configuration, and integration of AI‑enabled capabilities within the enterprise application portfolio.
Identify opportunities to improve application performance, reliability, and user experience through trend analysis and operational insights.
Provide second/third level support in incident resolution related to applications, with a focus on escalated issues, root cause analysis, and major/high priority incidents.
Qualifications
Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent practical experience in IT).
7+ years of progressive IT experience, including 3+ years in a senior/lead application analyst role.
Broad technical knowledge across modern IT environments including Azure, Microsoft 365, networking, security principles, and full SDLC experience across on‑premise and cloud platforms.
Proven ability to conceptualize, design, and implement application solutions and digital initiatives (e.G., cloud migrations, process automations, AI‑powered tools).
Experience with ITIL framework and Agile/DevOps methodology for solution delivery.
Strong business acumen and ability to manage relationships with both business stakeholders and external partners/vendors.
Experience in a cloud‑first and AI‑focused organization is an asset;
familiarity with Microsoft 365 Copilot or Claude for Work is a strong asset.
Knowledge of PowerShell, JavaScript/TypeScript, C#/.NET, Python and other programming languages.
Hands‑on familiarity with AI tools and platforms such as Microsoft Copilot, Azure AI services, OpenAI technologies, Anthropic Claude, or comparable large language model ecosystems.
Working experience supporting Windows operating systems and the Microsoft Office/M365 suite.
Working experience with Microsoft Intune, SCCM, Active Directory and Azure AD.
Experience using Microsoft Power Platform (Power BI, Power Apps, Power Automate).
Experience with modern enterprise database technologies and Microsoft SharePoint.
Experience applying Application System Development Life Cycle (SDLC) and development standards.
Excellent communication and interpersonal skills, with the confidence to lead meetings and collaborate effectively.
Demonstrated ownership of tasks and projects, proactive in identifying solutions or improvements.
Strategic thinking and sound problem‑solving skills in complex or ambiguous situations.
Ability to handle multiple concurrent pieces of work and prioritize effectively.
Maintains composure and effectiveness under pressure, delivering results within tight timelines.
Strong organizational and time‑management skills for independent and collaborative work.
Bilingualism (French and English) is an asset.
Benefits
Outstanding benefits from day one, including insurance premiums paid by the firm and wellness and technology reimbursements.
Competitive compensation, paid overtime, and generous time off, including a day for volunteering and a day for your birthday.
Commitment to professional development and growth opportunities at all levels, supported by a culture that fully embraces and encourages two‑way feedback.
Strong community involvement and a commitment to equity, diversity and inclusion.
A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
How to ApplyWe encourage external candidates to apply online and internal applicants must apply directly through our internal careers portal on Espresso. We look forward to receiving your application.
We thank all applicants for their interest in McCarthy Tétrault;
however, only chosen applicants will be contacted. We regret that we are unable to respond to individual inquiries about application status. McCarthy Tétrault is an equal opportunity employer that fosters an inclusive, equitable, and accessible environment. Please notify us if you require accommodation at any time during the recruitment process.
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