Plumbing & Heating Service Technician

ABOUT THIS CAREER OPPORTUNITYBlack & McDonald is currently seeking an experienced Service Technician to join our Service Division in Vancouver, BC! If you are a hands-on, customer service-oriented, and technically-inclined professional searching for the opportunity to build a solid foundation for your career, this position is for you. The Service Technician position is located in Vancouver, BC and will report directly to the Division Manager.
The successful candidate should be able to demonstrate a strong work ethic, willingness to learn, a great attitude, and a genuine passion for the trade. Service technicians are required to be skilled in all manner of pipe joining methods;
comfortable with the use of common industry specific hand tools, power tools, and diagnostic tools;
and adept at reading and interpreting technical literature. Day to day work may sometimes require long hours and lifting heavy loads.
B&M is committed continuous improvement and will endeavor to provide all training necessary to maintain the health and safety of our staff and support career development wherever possible.
Duties and responsibilities include but are not limited to the following:
Perform planned maintenance activities on commercial plumbing and heating equipment. (Not limited to Boilers, Pumps, Furnaces, Hot Water Tanks, Make-Up Air Units, Water Filtration Systems, Backflow Devices)
Diagnose, troubleshoot, and repair commercial plumbing and heating systems
Organize, layout and execute small re-pipe, retrofit, and tenant improvement projects
Complete daily service reports documenting maintenance, troubleshooting, and repair activities including service and repair recommendations using B&M mobile service reporting application
Compile accurate labor and material take-offs for work recommendations and materials ordering
Work either autonomously or in teams to complete work efficiently, on time, and on budget
Communicate clearly and effectively with customers, suppliers, and team members via phone, text, email, and mobile applications.
Participation in rotating 24/7 emergency on call supports
COMPETENCY REQUIREMENTS
Communicates Effectively
Continuous Learning
Customer Focus
Problem Solving and Innovation
Values and Respects Others
EDUCATION REQUIREMENTS
Red Seal Plumbing Trade Qualification
B-Gas Certification
Cross Connection Control Certification
A-Gas Certification is considered an asset
Mobile Aerial Platform Training, Fall Protection Training, Confined Space Training is considered an asset
WORK EXPERIENCE REQUIREMENTS
5+ Years Relevant Industry Experience
Consideration may be given to those who do not possess all the above requirements if they are able demonstrate a strong work ethic, passion for the trade, and a desire to learn.
SKILLS, ABILITIES, AND OTHER REQUIREMENTS
Clean Class 5 BC Driver's License and abstract
Excellent verbal and written communication skills
Ability to follow written and verbal instructions
Ability to maintain a professional demeanor at all times with fellow employees, customers and stakeholders
Strong problem solving skills
Knowledge of basic computer skills including Microsoft Outlook and mobile device applications
Wages are in accordance with the UA Plumber & Pipefitters Local 170 Service & Maintenance Agreement Lower Mainland Rate Schedule. Total Monetary Package of $68.82/hr - $79.26/hr (depending on experience and trade certifications).We welcome and encourage applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.
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