Internal Communications Specialist, Service Lines (12-month contract)

At EY, we’re all in to shape your future with confidence.

We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.

Join EY and help to build a better working world. 

The opportunity

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. As a best-in-class employer, EY is relentlessly committed to living our values and bringing our purpose to life. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself and a better working world for all.

Authentic and dynamic storytelling is critical to engaging our employees, customers, media and the public at large. We have a lot of stories to tell at EY, and we need your help to tell them. The successful candidate will join a national team of communicators as part of Canada’s Brand, Marketing and Communications (BMC) team, developing thoughtful, integrated and forward-thinking communication strategies, approaches and messages that convene our people and the public around common, meaningful narratives.

We’re looking for a natural-born communicator with a passion for writing, a can-do attitude, curiosity and the confidence to challenge the conventional to deliver better and bolder communications. The candidate will collaborate across the firm to develop and execute internal communications for a variety of business priorities and senior leaders across our Service Lines: Assurance, Consulting, EY-Parthenon and Tax

If status quo isn’t in your vocabulary, you’re interested in being challenged, and you’re ready for a fast-paced and collaborative team environment, you’ve come to the right place.  

This job posting relates to an existing vacancy within our organization.

Your key responsibilities

• Support business objectives through thoughtful, strategic, timely and impactful internal communications.
• Prepare communications campaigns and materials, including daily news stories, leadership messages, newsletters and internal website content.
• Liaise with marketing and social teams, as well as graphic designers, translators and other internal stakeholders to plan, develop, finalize and distribute communications.
• Proactively and consistently contribute ideas and creativity to brainstorming and planning discussions, as well as team meetings.  
• Work directly with senior leaders across the organization to deliver impactful content.
• Measure and report on communications results to stakeholders and the wider team.

Skills and attributes for success

• A strategic and growth mindset focused on initiating new ideas and stories to elevate our communications approach.
• Ability to develop engaging and innovative communications with a strong understanding of how best to deliver tactics across different channels, quickly.  
• Stellar communication skills, with the ability to understand and communicate complex ideas persuasively and efficiently.
• Keen attention to detail, editing and proofreading skills, and high standards for timely product delivery.
• Experience advising and liaising with senior leaders.
• Readiness to work in a fast-paced, complex yet dynamic work environment, and multitask on a variety of projects while operating with a sense of urgency and delivering excellent quality.
• A team player with a strong desire to learn and collaborate as part of an integrated team, while also being self-driven and independent.
• Understanding of communications measurement tools, tactics and benchmarks.
• Experience with event planning for live and/or virtual events.
• Familiarity with AI tools and their application in communications is preferred.

To qualify for the role, you must

• Have post-secondary education in communications, public relations, journalism or a related field.
• Have 5+ years professional communications experience.
• Have experience planning and supporting strategic communications campaigns.
• Be able to confidently work with and influence leaders at different levels of the firm.
• Be highly organized and articulate, with impeccable attention to detail and a focus on anticipating stakeholders’ needs.
• Be flexible and willing to shift priorities based on the needs of the day.

Ideally you will also

• Be bilingual in English and French.
• Have experience coaching and mentoring junior employees.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.

• Toronto: $77,200 to $115,800
• Vancouver: $77,200 to $115,800

Inclusiveness at EY

Inclusiveness is at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world. 

Learn about our commitment to Inclusiveness at 

EY | Building a better working world 

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with ethical principles and regulatory requirements.

To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.