Sales Engineering Team Lead or Manager

Job Responsibility:

Description

Spare is looking for a Sales Engineering Team Lead or Manager to join our Product team! As a Sales Engineering Team Lead or Manager at Spare, you'll be the technical bridge between our product team and prospective customers. You'll collaborate closely with sales, product, and customer success teams to understand each customer's unique needs and pain points to showcase how our solutions can deliver tangible business value. This role follows a hybrid schedule. We require team members to be in the office on Mondays, Wednesdays, and Fridays, with the option to work remotely on Tuesdays and Thursdays. Our office is located in downtown Vancouver, and we believe this balance fosters strong collaboration while supporting flexibility. The salary provided is the OTE salary in CAD (base + commission).

About this role?

As a Sales Engineering Team Lead or Manager , you will…

• Recruit, Onboard, and Develop Sales Engineers: Recruit, onboard, and coach new Sales Engineers, fostering a culture of knowledge sharing, continuous improvement, and scalable processes to ensure quality and productivity.
• Set and Track Team Goals & Performance: Set and track quarterly team goals and OKRs, monitoring individual and team performance to identify areas for improvement and ensure alignment with senior leadership.
• Lead Pre-Sales Technical Activities and Support Sales Growth: Lead technical pre-sales activities, including demos, POCs, and customer engagements, while partnering with Sales to drive logo acquisition, revenue growth, and client engagement (including travel to client sites).
• Collaborate with Product Teams and Influence Roadmaps: Collaborate with Product teams to refine technical messaging, influence the product roadmap, and ensure a seamless post-sale handoff to Customer Success.
• Build and Lead High-Performing Team: Build, lead, and coach a high-performing Sales Engineering team, ensuring exceptional individual and team performance by designing, implementing, and optimizing team processes for efficiency and quality.
• Provide Technical Guidance for Complex Deals: Provide technical guidance for complex deals, aligning with customer requirements and pain points, and acting as an escalation point for challenging technical discussions.
• Foster Cross-Functional Collaboration for Growth: Partner with Sales, Product, and Marketing teams to drive new logo acquisition, revenue growth, and influence product roadmaps to ensure technical alignment with market needs.
• Foster a Culture of Continuous Improvement: Foster a culture of continuous improvement through training, coaching, performance tracking, real-time feedback, and monitoring key KPIs

About you ?

You have:

• The motivation, drive, and urgency to thrive in a fast-paced high-growth environment.
• At least 5 years of experience in Sales Engineering or a similar technical pre-sales role, with at least 2 years in a leadership position.
• Proven leadership skills with experience in team performance management, coaching, and professional development.
• Experience with SaaS products and enterprise software solutions.
• Expertise in solution design, demos, RFPs, POCs, and managing technical customer engagements.
• Strong strategic and operational mindset, with experience optimizing workflows and processes.
• Excellent communication and collaboration skills, working effectively with cross-functional teams to drive business outcomes.

It will be considered an asset if you have:

• Experience scaling a Sales Engineering team past 8 team members.
• Experience working with government clients.
• Knowledge of the transit/transportation industry.
• Experience working with complex, highly configurable software products.

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification in the job posting. At Spare, we are committed to creating a diverse and inclusive environment so we strongly encourage you to apply even if you don't believe you meet every single qualification outlined. We also do our best to respond to all applications we receive. Benefits

• Purposeful work: Be a part of a mission-driven company that is solving real-world problems and improving the lives of people around the world.
• Growth Opportunities: Spare is growing fast and there is uncapped potential for rapid advancement of motivated high performers on our team! :rocket:
• Market-competitive pay: We benchmark roles annually to attract and retain top talent. For Growth roles, we also offer a competitive commission/bonus structure that rewards strong performance.
• Stock options: Enjoy the feeling of ownership. All Spartians are provided stock options, so you can share in the growth and success of Spare!
• In-office collaboration: If you're in Metro Vancouver, you have the option to work out of our HQ located downtown. If you're located elsewhere, you'll have access to CA$200/month to spend on a coworking membership to work together with team members in your city.
• Home office allowance: We recognize the importance of a productive home office setup to help you do your best work, which is why we provide a CA$1,000 home office allowance.
• Team offsites & socials: We love the flexibility of remote work, and we also value the importance of in-person connection. Each team has an annual budget for travel and accommodations to get together for a team offsite or hackathon. Plus you have access to a CA$50 monthly budget to socialize with other Spartians in your city - go out for a meal or hit up a karaoke spot!
• Health insurance: We offer a fully-paid health insurance package for you and your dependents that includes prescription drug, paramedical, mental health, dental, life insurance, travel insurance, and Employee Assistance Program.
• Lifestyle Spending Account: We offer CA$500 per year Lifestyle Spending Account (taxable benefit), which you can use to get reimbursed for a variety of expenses including education, wellness, transportation, and childcare/pet care.
• Paid time off: Along with your three weeks of annual vacation, we offer unlimited sick days and have company-wide shut-down days to help you rest and recharge.

About Spare

Spare's mission is empowering everyone to unlock the potential of mobility. Spare is the future of shared transportation. We're revolutionizing how the busy mom from Dallas, the retired teacher from Oslo or the aspiring entrepreneur from Tokyo experiences transportation, by partnering with transportation providers around the world to enable worry-free, efficient, flexible, and automated on-demand solutions. From the daily commute to non-emergency hospital visits, last-minute lunches, and leisurely trips to the museum, our technology makes people's lives easier and transit more equitable both for those with specialized mobility needs and those without. With Spare's Platform, which includes a feature-rich admin web-panel, as well as rider and driver apps, transportation providers can break free from para and microtransit silos and provide holistic demand-responsive services that give each rider exactly what they need. We also help cities easily optimize their transit network so that the entire transportation ecosystem works better together. At Spare, nothing is impossible. We think safe, affordable, scalable and eventually autonomous transportation is the right way forward. Join us for the ride! At Spare, we don't have a strict set of values, but rather a set of Guiding Principles that represent the most successful people at Spare. Take Ownership

• Growth Mindset

Execute with Urgency Drive Results No Assholes Customer-Obsession You can read more about our culture (and how we work) here