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Manager, Mid-Market Customer Success

Temps plein

NoibuTechnologies

Noibu is the leading ecommerce analytics & monitoring platform, purpose-built to help retailers protect and grow online revenue. By unifying site monitoring, experience analytics, and conversion growth opportunities in a single pane of glass, Noibu captures the most important end-to-end shopping data, without the complexity of traditional analytics tools.

Noibu surfaces critical site errors, performance issues, and customer journey friction that block conversions, then ties every insight directly to business impact, session replays, and full technical context. This makes it easy for ecommerce teams to understand why things are happening and what to prioritize, without dedicated analytics headcount.

The result: faster decisions, better collaboration across teams, optimized customer experiences, and revenue growth.

Learn more about Noibu at .

Noibu is seeking a creative and exceptional Manager to lead our Mid Market Customer Success Team. In this role, you will be responsible for leading a team of 5 Customer Success Managers, focused on providing value to our Mid Market accounts. You will help promote and craft customer-success strategies, build strong relationships with customers and collaborate with cross-functional leaders internally to deliver valuable customer experiences. The ideal candidate is passionate about identifying problems, finding solutions, and improving relationships. 

L'offre d'emploi a été publiée il y a 13 heures
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