Saas Implementation Consultant Retail

Lead Upshop SaaS deployments through customer consulting, solution configuration, data onboarding, and testing across food retail operations.As an Implementation Consultant, you guide customers from discovery through launch and hypercare. You translate operational requirements into configurations, integration designs, testing plans, training, and deployment activities. The work combines customer engagement, retail knowledge, technical problem-solving, and structured delivery.Key Responsibilities:
Lead customer-facing implementation activities across the delivery lifecycleConduct discovery workshops and document operational requirementsConfigure Upshop applications according to implementation plansCoordinate testing, training, deployment, launch, and hypercareIdentify risks, dependencies, issues, and customer readiness needsRequirements:
Bachelor's degree or equivalent relevant experienceThree or more years in implementation, consulting, or solution deliveryStrong communication, presentation, facilitation, and documentation skillsAnalytical problem-solving and stakeholder-management abilitiesWillingness to travel up to 25%Apply your consulting, configuration, integration, and retail operations expertise to deliver successful Upshop customer implementations.
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