Senior Transit Operations Control Specialist

Monitor Metrolinx transit operations through CCTV, radio, alarms, and telecommunications systems while coordinating incident response across the GTHA. This contract lasts up to 12 months.As a Senior Specialist, you will maintain system-wide situational awareness during safety, security, and operational incidents. You will coordinate resources, assess evolving risks, and support service continuity across Metrolinx and transportation partners. The position also guides Incident Control staff and strengthens operational processes.Key Responsibilities:
Monitor network operations, service conditions, and transportation partnersMaintain awareness of resources, infrastructure, emergency services, and network statusEnsure effective 24/7 emergency communications channels remain availableProvide coaching, mentorship, and operational guidance to staffDevelop job aids, procedures, policies, and incident management processesRequirements:
Knowledge of railway and bus operations is an assetFamiliarity with transportation and regional infrastructure operationsMinimum five years’ operational control center experienceMinimum two years’ leadership experienceAbility to establish effective working relationshipsBring transit monitoring, emergency communications, and operational leadership capabilities to Metrolinx’s Incident Control team.
#J-18808-Ljbffr