Senior Project Manager - Business Process Improvement

About the Role
Our client, a leading consultancy firm, is seeking an experienced Senior Project Manager to spearhead business process improvement initiatives. This role, based in our Kimberley office, will involve identifying, analyzing, and optimizing core business processes across various client organizations. The successful candidate will possess strong analytical skills, a deep understanding of process re-engineering methodologies, and a proven ability to manage change effectively. You will work closely with client stakeholders at all levels to drive operational excellence and deliver measurable improvements in efficiency, cost reduction, and customer satisfaction. This is a challenging and rewarding opportunity to impact businesses across diverse sectors.Key Responsibilities
Lead the assessment and redesign of business processes to improve efficiency, effectiveness, and cost-effectiveness.Develop detailed project plans for process improvement initiatives, including scope, objectives, deliverables, timelines, and resources.Conduct process mapping, gap analysis, and root cause analysis to identify areas for improvement.Implement and manage change initiatives, ensuring buy-in and adoption from stakeholders.Develop KPIs and metrics to measure the success of implemented process improvements.Collaborate with cross-functional teams and client personnel to implement recommended changes.Manage project risks, issues, and dependencies, ensuring timely resolution.Facilitate workshops and training sessions for client teams.Prepare and present findings and recommendations to senior management and client executives.Requirements
Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.Minimum of 8 years of experience in project management, with a strong focus on business process improvement, re-engineering, or operational excellence.Proven track record of successfully leading and implementing complex process improvement projects.Strong understanding of Lean, Six Sigma, and other process optimization methodologies.Excellent analytical, problem-solving, and critical thinking skills.Exceptional communication, facilitation, and stakeholder management abilities.Experience working with diverse client organizations and managing change effectively.Proficiency in process modeling tools (e.G., Visio, Lucidchart) and project management software.Experience in the Kimberley business environment is an advantage.Lean Six Sigma Black Belt certification is highly desirable.Benefits
Our client offers a competitive salary, comprehensive health insurance, a retirement annuity plan, performance bonuses, and opportunities for professional growth. This role utilizes a Hybrid work model, combining remote flexibility with essential on-site client engagement and office-based collaboration in Kimberley. We provide continuous training, professional development support, and opportunities to work on impactful projects with a diverse range of clients.
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