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BODÉ Client Experience Associate

Moon Brand Companies (Sugarmoon Salon Inc. / Bode by Sugarmoon Inc.)

Shape welcoming client experiences at BODÉ Spa for Men in Downtown Toronto through polished reception, Square transactions, and organized service.

As a full-time receptionist, you will become a key front-desk contact for clients, service providers, and management. The work includes handling appointments, communications, payments, memberships, gift cards, retail purchases, and service education. You will also maintain an inviting reception area and support daily operations from Wednesday through Saturday.

Key Responsibilities:

  • Manage bookings, phone calls, texts, and email inquiries
  • Process transactions through Square for services and retail
  • Educate clients about memberships and loyalty programs
  • Support retail sales and location goals
  • Assist opening, closing, and front-desk organization

Requirements:

  • Warm, outgoing, and professional personality
  • Strong communication, multitasking, and organizational abilities
  • Experience in reception, hospitality, retail, or customer service
  • Comfort with technology and learning new systems
  • Reliable, punctual availability Wednesday through Saturday

Use your reception, transaction, and communication strengths to deliver attentive client experiences at BODÉ Spa for Men.

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Vacancy posted 18 hours ago
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