Dynamics 365 Consultant

Dynamics 365 Consultant (Functional & Technical)
for provincial government agency client, North York.
Job Type: Temporary.
Initial Term: ASAP to April 30, 2027 with possible extension.
Existing Vacancy: Yes.
Target Compensation: From $80 per hour to $90 per hour according to experience.
Regular Work Hours: 7.25 hours per day not including 75 hour unpaid lunch break, to be worked during regular business hours, Monday to Friday (36.25 work hours per week).
Work Location: 100% onsite at client's North York location.
Responsibilities Summary:Provide operational and technical support for the organization's D365 environment, working with internal IT, Finance users and external partners to progressively build internal capability for supporting D365, focusing on investigation of production issues, production support, troubleshooting, configuration, testing, upgrades, integrations and implementation of fixes and enhancements,
Provide Level 2 and Level 3 application support for Microsoft Dynamics 365 Finance & Operations.
Investigate and troubleshoot production incidents, application errors, integration failures and configuration-related issues.
Perform root-cause analysis and recommend permanent corrective solutions.
Configure D365 functionality based on approved business requirements.
Support D365 modules relevant to Finance, including General Ledger, Accounts Payable, Accounts Receivable, Cash and Bank Management, Budgeting, Fixed Assets, and Procurement/Purchasing.
Support D365 integrations with other enterprise applications and services.
Work with technical teams on data entities, batch jobs, integrations, APIs and Power Platform/Azure-related interfaces where applicable.
Assess Microsoft D365 product releases and advise on upgrade impacts, required testing and remediation.
Participate in regression testing, system integration testing and UAT support for upgrades, fixes and enhancements.
Troubleshoot failed or problematic batch/background processes.
Coordinate production deployments through established DevOps/change-management processes
Review solutions and fixes proposed by external vendors and challenge or validate recommendations where appropriate.
Develop operational documentation, troubleshooting guides, configuration documentation and knowledge-transfer material.
Support transition of operational knowledge from the incumbent vendor to the internal teams.
Additional functional, technical and advisory responsibilities as required.
Qualifications:Education: Post Secondary Degree in Information Technology, Computer Science, Software Engineering or related discipline, or equivalent combination of work experience and education.
Preferred Work Experience: At least 5+ years of hands‑on Microsoft Dynamics 365 Finance & Operations, including production support.
Technical and Language Skills Requirements:
Strong functional understanding of core Finance modules, especially General Ledger, AP, AR and associated financial processes.
Demonstrated experience supporting production D365 environments, not just project implementation.
Experience troubleshooting application, configuration, batch-processing and integration issues.
Experience with D365 configuration and controlled implementation of configuration changes.
Experience supporting Microsoft D365 release/update cycles, regression testing and production readiness.
Experience with D365 integrations, data entities and APIs.
Demonstrated understanding of the Microsoft ecosystem surrounding D365, including Azure and Power Platform.
Strong English language skills, but written and verbal, including strong business and technical writing skills and verbal presentation skills suitable for a diverse range of audiences including senior leadership.
Task -Based Qualifications and Additional Attributes:
Experience working with developers, QA/testing teams and business SMEs to diagnose complex issues.
Experience with change/release management and controlled production deployments.
Strong incident, problem-management and root-cause-analysis capability.
Strong documentation and knowledge-transfer skills.
Demonstrated record of professional conduct and character. Responsible, reliable and works to deadlines.
Proven ability to professionally handle confidential information and exercise good judgement in the interpretation and application of instructions and organization policy.
Strong relationship management skills including client and vendor relations management, business networking, negotiation, change management and consulting/advisory skills.
Demonstrated ability to apply project management principles, methodologies and best practices.
Demonstrated ability to work well both independently and collaboratively, and in an advisory capacity, and liaise effectively with a wide and diverse range of internal and external stakeholders.
Additional Requirements:
Must be legally entitled to work in Canada, providing satisfactory documentation upon request.
Ability to work 100% onsite, abiding by organization health and safety policies
Ability to promptly provide 2-3 recent, qualified employment references upon request who are available to speak with either Marberg or Marberg's client.
Ability to declare personal Non-Conflict of Interest in execution of assignment responsibilities.
Provision of certification of AODA and OHSA online training course completion prior to assignment start.
Additional satisfactory Background Checks, Technical Skills Evaluations, Interpersonal Skills Assessment, and Employment References as required.
Marberg is committed to supporting workplace diversity and inclusivity, to reflect the demographic profile of all Ontarians. Applications are encouraged from equity seeking groups including people of colour, Indigenous people, individuals with disabilities, and people from the LGBTQ2S community.
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