Order Desk Entry Specialist

Job Responsibility:

THE ROLE: The Order Entry Specialist is responsible for accurately and securely processing customer orders. This position requires excellent customer service skills and attention to detail. The Order Entry Specialist will review customer orders to ensure accuracy and completeness, enter orders into the system, and provide follow-up on any discrepancies. The Order Entry Specialist will also provide customer service to answer any questions or address any concerns that customers may have. This position requires excellent organizational, communication, and computer skills.

Responsibilities:

Order Entry Specialist Duties

· Accurately input customer orders into the system

· Verify customer information and enter into the system

· Answer customer inquiries about pending order status

· Process orders for shipping and billing

· Maintain accurate records of customer orders

· Stay up to date on inventory levels and availability

Order Entry Specialist Skills

· Excellent customer service skills

· Ability to operate computerized order entry systems.

· Attention to detail.

· Ability to work with a fast-paced team environment

· Candidates with practical experience in SAP will be given preference.

Order Entry Specialist Requirements

· Knowledge of computers and software applications

· Excellent written and verbal communication skills

· Excellent customer service skills

· Ability to prioritize and manage multiple tasks

· Personal Traits

· Excellent communication skills

· Ability to multitask

· Attention to detail

· Ability to work in a fast-paced environment

Education:

· High School Diploma (or equivalent general education certificate received).

· Minimum of 2-year experience working in a similar role.

· Ability to handle multiple demands, competing priorities, adapt to new ideas and constant changes.

· Must be able to work in a team environment and also independently.

· Experience working within SAP and Salesforce would be considered an asset

· Have the ability to write and speak English fluently.

Join our team as a Sales Associate where you can grow your skills in a supportive environment while making meaningful connections with customers!

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Benefits:

• Dental care
• On-site parking
• Store discount
• Vision care

Flexible language requirement:

• French not required

Shift:

• 8 hour shift

Work days:

• Monday to Friday

Work Location: In person