Patient Coordinator

Job Responsibility:

Advance Health and Wellness Centre and Cura Medical Group (our sister company) a multidisciplinary clinic offering Registered Massage Therapy, Physiotherapy, Chiropractic Care, Clinical Counseling, Acupuncture, Kinesiology, Detitics, Naturopathic Care and more, is currently looking for an experienced administrative professional.

**This position does require some Janeapp knowledge and a flexible schedule.

Must haves

• a flexible schedule
• MOA Certification/Degree (or 1 year office experience)
• some experience or knowledge of Janeapp
• familiarity with POS machines
• intermediate with Excel and Word
• excellent organization skills
• very proactive, you can think ahead of everyone else
• professional demeanor
• are a people person - you can connect well with different types of people
• have awesome customer service skills
• are reliable, responsible and honest
• interested health and wellness
• must be able to attend monthly staff trainings/meetings (usually a Sunday morning)

Responsibilities

• some knowledge and experience with medical filing
• general AR duties
• promote new products/therapies/therapists
• issue invoices through Janeapp
• manage data on excel sheets (if needed)
• collect and record payments on Janeapp
• keep inventory of medical supplies, if you work Saturdays
• respond to work emails and other correspondence
• enforce Communicable Disease Protocols
• assist administrators / therapists with other tasks as needed
• help our patients feel welcomed
• enforce company policy with all patients
• manage general housekeeping (light cleaning duties)
• fold and stow clean linens
• sanitizing high traffic areas
• answer phone calls
• make appointments on Jane
• manage health insurance billing

What we offer,

• a fun and energetic work environment
• if your goal is to one day work in the health industry- great opportunity to learn the dynamics of a clinic/wellness centre
• ability to grow within the company
• paid training and sick days
• wage incentives for eligible employees
• ability to work for sister company (Cura Medical Group) if needed

Clinic Hours (Days and times are subject to change.)

• our clinic is open Monday-Friday 8am-8pm, Saturday 8:30am-4pm
• reception shifts are typically 6hrs (no less than 4hrs)
• must be able to work: Monday 2pm-8pm, Wednesday 2pm-8pm and Friday 2pm-8pm (additional days are subject to availability schedule posted monthly)

Job Type: Part-time

Pay: $20.00-$22.00 per hour

Expected hours: 8 - 24 per week

Benefits:

• Flexible schedule
• On-site parking

Flexible language requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Morning shift
• On call
• Weekends as needed

Application question(s):

• Are you able to attend paid monthly staff meetings on Sunday?
• Are you able to work Mondays? If no, explain why.
• Are you currently attending school/training? If yes, when do you anticipate completion?
• Are you familiar with Janeapp? If yes, would you consider yourself a novice, intermediate or expert. How many years of experience?
• Are you able to work Wednesdays? If no, explain why.
• Are you able to work Fridays? If no, explain why.
• Are you able to work Saturdays? If no, explain why.

Education:

• AEC / DEP or Skilled Trade Certificate (required)

Experience:

• Medical Office Experiance: 1 year (required)

Language:

• english (required)

Location:

• Port Coquitlam, BC V3B 8G7 (preferred)

Work Location: In person