Chief Customer Experience & Operations Lead - Quebec
Hospitality Newfoundland and Labrador
PAL Airlines seeks a Director of Customer Service to lead the experience and shape service excellence across the Quebec network. You will drive vision, strategy, and leadership for a seamless passenger journey while upholding PAL Airlines' standards and values.This high-impact role requires a passion for people, operational excellence, and strong collaboration with Flight Operations, Reservations, and airport authorities. Bilingual French/English is required.
#J-18808-Ljbffr
#J-18808-Ljbffr
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the Chief Customer Experience & Operations Lead - Quebec in Winnipeg, MB vacancy
- Lead customer experience strategy across PAL Airlines’ Quebec operations, guiding airport service teams with operational excellence and bilingual communication.As Director, Customer Service, you will shape service standards across the Quebec network. Lead multi-site teams,...Suggested
- ...defining features of the colleague experience at TD. Our compensation... ...lasting relationships with our customers by performing a broad range... ...payments as per standardized operating procedures, industry regulations... ...: TD is one of the world's leading global financial institutions...SuggestedFull timeWork from home
- ...About the RoleWe are a growing online retailer specializing in automotive parts and accessories. We’re looking for a Customer Experience & Operations Manager to lead and improve our Order Status and Returns customer-support operation.You’ll work from our Richmond Hill, ON office...SuggestedWork at officeImmediate startRemote workMonday to friday
- ...Bank N.A. in Toronto seeks a Manager, Customer Experience & Transformation. You will analyze complaints, surveys and NPS to identify root causes... ...design, test and implement processes across fulfillment, operations, servicing and sales, measure impact, and report progress. The...Suggested
- ...defining features of the colleague experience at TD. Our compensation... ...lasting relationships with our customers by performing a broad range... ...payments as per standardized operating procedures, industry regulations... ...TD is one of the world's leading global financial institutions...SuggestedContract workFixed term contractWork from home
- PAL Airlines in Quebec is seeking a strategic Director of Customer Service to lead multi-site airport service operations. The role focuses on delivering a safe, seamless, and memorable passenger experience while upholding PAL's standards and values across the network. The successful...
- ...the next chapter of our Utilities Customer practice in Canada. This role... ...gas and electric utilities across Quebec, Ontario and Western Canada,... ...at the intersection of customer operations, meter-to-cash, and energy transition. You will lead engagements with senior client stakeholders...
$72.8k per year
...difference, there’s only one choice. Customer Solutions Lead Join our team as a Customer Solutions... ...delivering a personalized customer experience. In this position, you will execute the... ...as the preferred provider for customer operations. Empower team members to run their...Long term contractPermanent employmentFull timeTemporary workSummer workLocal areaWork from homeFlexible hours- Select how often (in days) to receive an alert:Senior Customer Experience Specialist - Operations City : Oakville State : Ontario (CA-ON) Country... ...Team – Collaborative, Respectful, Inclusive - We Lead The Way – Agile, Empowered, Innovative - We Do...Contract workWork at office
- ...Directeur.trice principal.e des opérations de l'expérience client (CX)... ...notre marque demeure un.e leader sur le marché du luxe. En fin... ...a global technology platform operating at the intersection of culture... ...Role: The Senior Director of Customer Experience (CX) Operations is...
- Lead customer experience at Scotiabank’s Abbotsford Banking Centre, using leadership and digital banking skills to support customers and teams.... ...role combines team leadership, customer relationships, branch operations, and change management.Key Responsibilities: Lead and...Flexible hours
- 407 ETR is seeking a Manager, Customer Operations to lead customer-focused operational strategies at the Woodbridge location. You will guide service... ...stakeholder partnerships. With 5+ years of managerial experience in customer operations, you will manage initiatives, monitor...
- ...companies are built, scaled and operated, and the Region's most... ...stronger engagement, and a member experience that feels as current and high... ...of Communitech’s offerings. Lead venture services and company support... ...building, product velocity, customer acquisition, talent, capital,...Full timeWork at officeLocal area
- ...Aspire Software is looking to hire a Chief Operating Officer (COO) for one of our Software... ...plan spanning sales & marketing, customer support, and professional services. The... ...direct cross‑functional team management experience and P&L management within the SaaS Vertical...Long term contract
- .... Build the Team. Build What Comes Next.Chief Operating Officer (COO)Greater Toronto Area | Executive... ...can initially build a high-performing Customer Success organization, significantly grow... ...Success Build a scalable, industry-leading Customer Success and service...Long term contractFull timeInternshipImmediate start
- ..., and confidence in what comes next. As Chief Operating Officer, you will help ensure those members... ...on the Executive Committee, the COO leads a broad portfolio encompassing pension and... ...opportunity to influence both the daily experience of members and the long-term direction...Long term contractImmediate start
- Join to apply for the Chief Operating Officer role at NuWave Research Inc.Join to apply... ...Inc.Director, Talent Acquisition & Client Experience At NuWave, we're changing the way the... ...turns vision into velocity. You'll lead cross-functional execution across Sales,...Remote work
- ...seeking a strategic and results-driven Chief Operations Officer (COO) to oversee and optimize all... ...ideal candidate will possess extensive experience in operations management, a strong... ...logistics, warehousing, transportation, and customer service. Develop and execute strategic...Work at officeRemote workRelocationRelocation package
- ...passion for coaching, collaboration, and operational excellence? We are looking for a Bilingual Customer Service Team Leader to join a vibrant,... ...: Be at the heart of shaping client experience and frontline operational excellence. Lead & Inspire: Guide a motivated team,...Long term contractPermanent employmentFull timeTemporary workImmediate startMonday to friday
- Zafin in Toronto is looking for a highly experienced professional to lead complex banking solutions. This role requires over 10 years in... .... The candidate will drive delivery excellence, ensure customer engagement, and facilitate communication across teams. Zafin offers...
- About Fullscript We’re an industry-leading health technology company on a mission to... ...: We are seeking a Vice President, Customer Experience to define and lead the next generation... ...at scale.This is a highly strategic and operational leadership role, reporting to the Chief...Long term contractRemote workFlexible hours
- Drive operational excellence at Tonal in the Operations Lead role, focusing on Customer Care. Transform workflows, automate processes, and enhance customer experiences through effective strategies and innovation. As an Operations Lead, you will spearhead initiatives that enhance...
- ...Orchard Labs Inc. in Toronto is seeking a hands-on people leader to guide a customer service team as we scale. You’ll coach, develop, and empower staff while collaborating with logistics and development teams to improve tools and processes. This in-office role offers a competitive...Work at office
- Manage construction customer relationships and site execution for Vallen’s Mobile Onsite... ...Project Manager directs long-term project operations and associated personnel. You maintain... ...an assetFive to seven years of related experience preferredPrevious management experience...Long term contractWork at office
$203k - $243k per year
...Nations Summit and the Union of BC Indian Chiefs, the Council has a clear mandate to... ...Key FunctionsWe are seeking a Chief Operating Officer (Operations Lead) to provide executive leadership for... .... Senior operational leadership experience in a complex, multi‑site organization...Long term contractPermanent employmentFull time$350k per year
...office law firm is seeking an experienced Chief Operating Officer (COO) to serve as the firm’s... ...leadership succession. The COO will lead the firm’s non-attorney administrative functions... ...Significant progressive leadership experience within a law firm, accounting firm, or...Long term contractPermanent employmentTemporary workWork at office- ZEISS Group in Canada is seeking an IQR Customer Care Operations Supervisor to coordinate service and sales administration activities, including order entry, billing, and invoicing support. You will oversee a defined portfolio and provide operational guidance to ensure accuracy...
$87.02k - $104.42k per year
...on various factors, including skill set, experience, location, qualifications and other job-... ...individual to join our team as a Chief Operating Engineer. Reporting to the Maintenance Manager... ...The Chief Operating Engineer will also lead and support a team of Operating Engineers...Hourly payWeekly paySeasonal workWork at officeMonday to fridayShift workDay shift$115k - $171k per year
...outcomes for residents.Reporting to the Chief Executive Officer and serving as a member... ...the Senior Leadership Team, the Chief Operating Officer (COO) provides strategic and operational... ...leader with strong political acumen, experience leading complex multi-functional teams, and a...- ...Cerebral Palsy. This program is operational from September to June.... ...resources and accountability. Experience of learners, families, staff,... ...partners. The OpportunityThe Chief Operating Officer (COO) is a key... ...operating plans. Support and lead the execution of strategic priorities...Long term contractWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Chief Customer Experience & Operations Lead - Quebec. Be the first to apply!
Related searches
- directeur adjoint de magasin Winnipeg, MB
- directeur général adjoint Winnipeg, MB
- coo Winnipeg, MB
- chief operating officer Winnipeg, MB
- executive vice president Winnipeg, MB
- directeur adjoint Winnipeg, MB
- customer service lead Winnipeg, MB
- customer service team leader Winnipeg, MB
- customer care coordinator Winnipeg, MB
- customer service coordinator Winnipeg, MB

