Loss Prevention Manager Central

Description
Under the direction of the Divisional Manager, Security and Loss Prevention, the Manager Loss Prevention supports national account customers by providing loss prevention strategies to reduce loss and damage claims, conducts audits and provides reports to customers to identify areas of opportunity. This position also conducts trends of national damage and loss claims, and prevents and mitigates loss and damages through education, investigation and observation of shipment handling to both PCL employees and customers.Responsibilities
Conduct Loss Prevention briefings at crew meetingsConduct customer packaging compliance and piece count auditsReview high‑loss customer claims history, analysis reviews, reports and recommendationsConduct investigations/interviews as requiredConduct policy and procedure compliance auditsAssess current security protocols and make recommendationsInvestigate and report non‑compliance issuesEducation
Certified Protection Professional (CPP) or Professional Certified Investigator (PCI) certifications are an assetWicklander‑Zulawski Non‑confrontational interview certificationExperience
2 years cross‑functional management experience2 years conducting theft and fraud investigationsSkills
Loss/Theft investigationsSecurity auditingPosting Details
Location: Greater Toronto AreaWorking conditions: Office Environment;
Warehouse EnvironmentReports to: Manager, Security & LP Divisional Central RegionEqual Opportunity Employer
Purolator is an equal‑opportunity employer committed to diversity and inclusion. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. If you require an accommodation during the recruitment process, we will work with you to meet your needs.
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