Front Desk Agent and Social Media Marketing
$18 - $20 per hourFull-time
Squamish Hospitality Group Inc.
Job Responsibility:
Job Summary:We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and provide exceptional customer service. Your main responsibilities will include checking guests in and out, answering phone calls, and assisting with guest inquiries.
Duties:- Greet guests with a warm and welcoming demeanor- Check guests in and out efficiently and accurately- Answer phone calls and direct them to the appropriate department or staff member- Assist guests with inquiries, requests, and reservations- Provide information about hotel facilities, services, and local attractions- Handle guest complaints or concerns in a professional manner- Maintain a clean and organized front desk area- Collaborate with other hotel staff to ensure guest satisfaction
Skills:- Excellent communication and interpersonal skills- Strong organizational and multitasking abilities- Proficient in using hotel management software systems- Knowledge of Hootsuite, Google Suite, Adobe Illustrator, Adobe Photoshop, and other graphic design tools- Familiarity with digital marketing strategies and social media platforms- Attention to detail for proofreading documents and ensuring accuracy- Ability to conduct research for e-commerce initiatives
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.
Job Type: Full-time
Pay: $18.00-$20.00 per hour
Expected hours: 40 per week
Benefits:
- Extended health care
- On-site parking
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
Supplemental pay types:
- Overtime pay
Experience:
- Marketing: 1 year (preferred)
Work Location: In person
Vacancy posted 1 day ago
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