Chief Of Staff To The Cro

AMZ Prep is a North American omnichannel fulfillment company built for e-commerce brands that are done experimenting and ready to scale. We operate 20+ warehouses across the US, Canada, and Europe, run one of the few approved Seller Fulfilled Prime networks on the continent, and serve brands doing $5M–$50M+ across cosmetics, food and beverage, pet, supplements, apparel, home, and big and bulky categories.Our clients sell on Amazon, Shopify, Walmart, retail, and B2B. They come to us because operations became the bottleneck - and we fix that.We move fast, we own outcomes, and we're building a team that matches the ambition of the company.The Role
We're looking for a Chief of Staff to the CRO to bring structure, clarity, and execution discipline to a fast-moving revenue organization. This is not a coordinator role. This is a force‑multiplier role.You’ll sit at the center of Sales, Marketing, Client Success, and RevOps. You’ll own the GTM operating cadence, drive cross‑functional accountability, and run high‑impact projects directly with the CRO.You’ll be the person who makes sure revenue priorities don’t just get discussed – they get done.GTM Operating Cadence and Structure
Own and run the weekly sales meeting – prepare the agenda, manage the scorecard, drive follow‑through on every action itemBuild and maintain the full operating rhythm across the revenue org – pipeline reviews, forecast calls, QBRs, leadership syncs, and partnership check‑insImplement and run EOS inside the RevOps function – L10s, scorecards, rocks, and issues listsDefine and enforce clear workflows, ownership lines, and handoffs between Sales and MarketingManage the GTM calendar and cross‑functional coordinationIdentify bottlenecks before they become problems and implement scalable fixesScorecard Ownership and Accountability
Own the revenue scorecard end‑to‑end – build it, run it, and keep it currentHold Sales, Marketing, and Partnerships accountable to their weekly and monthly numbersSurface issues early, bring them to the right people, and make sure they get resolvedEnsure every rep, every partner, and every marketing initiative has a clear metric attached to itCreate the visibility the CRO needs to make fast, informed decisionsKPI Tracking, Reporting, and Insights
Own the unified GTM metrics framework across funnel, pipeline, revenue, and productivityPartner with RevOps to ensure accurate, timely reporting and live dashboardsMonitor KPIs against goals and surface risks proactively – not reactivelyTranslate data into clear narrative for CRO‑level and leadership communicationSales and Marketing Alignment
Be the connective tissue between Sales and Marketing – ensure both teams are moving toward the same targets with the same informationRun the coordination layer so leads are followed up on, campaigns are tied to pipeline, and nothing falls through the cracksDraft strategy docs, meeting agendas, performance updates, and operational briefsRemove ambiguity – define what success looks like, who owns what, and when it’s dueOKR Planning, Accountability, and Execution
Lead the quarterly GTM OKR cycle end‑to‑end – from goal‑setting to weekly check‑ins to final reportingTranslate CRO priorities into structured workstreams with named owners, milestones, and measurable outcomesHold the team accountable to commitments – this requires judgment, not just processSpecial Projects with the CRO
Lead high‑impact GTM initiatives from start to finish, including: Sales playbook builds and GTM motion redesignsTerritory and segmentation designNew service and market launch strategyPricing and packaging analysisCompetitive intelligence and positioningPartnership accountability frameworks and channel developmentOwn projects end‑to‑end: research, planning, cross‑functional coordination, and executionWhat We're Looking For
3–6 years in a Chief of Staff, RevOps, or strategic execution role at a high‑growth B2B companyHands‑on experience running EOS or a similar operating system – L10s, scorecards, rocks, and accountability rhythmsProven ability to own a sales meeting – not just attend it, but run it, prepare for it, and make it countStrong analytical skills – you can build a scorecard, track performance against targets, and tell the story behind the numbersClear, precise communicator – you can align Sales and Marketing, run a leadership meeting, and draft a strategy brief without escalating everything to the CROExperience working directly with a CRO, VP of Sales, or C‑suite revenue leader – you understand what real leverage looks likeComfortable with ambiguity – you create structure where none exists without waiting to be told what to doBonus:
background in e-commerce, logistics, or supply chainCompensation: Competitive, commensurate with experienceLocation: Mississauga, Ontario (3x a week in office).
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