General Manager - Sales & Commercial Operations

Job Brief

To plan, lead, and control the site operations as established in procedures and guidelines set by the company in the areas of: people, equipment, material and environmental safety, cost performance, asset utilization, customer product and service delivery

Who We Are

Dyno Nobel is a global leader in the commercial explosives industry. We provide innovative blasting solutions and quality explosives products throughout North America, Australia and selected customers in the Asia Pacific.

Join us in everything that’s great about Dyno Nobel: our culture, our values, our commitment to safety and most importantly our people. This combination makes Dyno Nobel a terrific place to work.

What You’ll Do

As the General Manager – Sales & Commercial Operations, you will provide overall leadership for the Newfoundland and Labrador region, with accountability for business performance across safety, people, customers, operations, and financial results. You will lead a complex regional business and ensure the successful execution of strategic, commercial, and operational priorities while reinforcing Dyno Nobel’s commitment to Zero Harm and operational excellence. Other duties will include:

• Lead the region in alignment with Dyno Nobel’s core priorities of Zero Harm, People, Customers, Efficiency, and Results
• Develop and execute regional business strategies to support long-term growth, profitability, and operational performance
• Manage full regional P&L accountability, using financial reporting, metrics, and business insights to drive strong results
• Ensure delivery of high-quality service and customer satisfaction across all applicable industry segments
• Strengthen and expand customer relationships within the region while identifying opportunities to improve commercial performance
• Partner with internal stakeholders including Sales, HR, Product Management, Engineering, Health & Safety, Manufacturing, Supply Chain, and DynoConsult to deliver business goals
• Lead and support regional site operations to ensure strong performance in safety, quality, efficiency, service delivery, and asset utilization
• Drive continuous improvement initiatives that support cost reduction, operational effectiveness, and customer profitability
• Maintain compliance with applicable company standards, procedures, and regulatory requirements in the areas of safety, environment, quality, training, and operations
• Ensure changes affecting people, processes, equipment, or engineering are managed through appropriate Management of Change processes
• Provide visible leadership in support of Dyno Nobel’s Zero Harm culture and commitment that all incidents are preventable
• Travel regularly throughout the region to engage with sites and teams, maintain alignment, and support business performance

Leadership & Talent Development

• Lead, coach, and develop a high-performing team across the region
• Support talent assessment, succession planning, employee development, and performance management
• Drive commitment to Dyno Nobel’s talent processes through coaching, development planning, and mitigation of people risks
• Foster an inclusive, respectful, and high-accountability workplace free from discrimination and harassment

Commercial & Operational Leadership

• Leverage knowledge of customer needs, market dynamics, and operations to develop and execute value-driven business strategies
• Support profitable growth by improving service requirements, operational delivery, and commercial effectiveness
• Effectively communicate across a matrix organization to leverage technical expertise and align business priorities
• Encourage innovation and employee engagement in improving processes, equipment, safety, and overall site performance

Safety, Compliance & Business Performance

• Show visible leadership and commitment to HSE standards, company policies, and applicable regulations
• Lead the business in accordance with established procedures and guidelines related to people, materials, assets, equipment, safety, and environmental performance
• Monitor and manage industrial relations matters to support a cooperative and productive workforce
• Identify, recommend, and implement initiatives that improve regional business performance

What We’re Looking For

• Bachelor’s degree or equivalent required; additional directly related experience may be considered in lieu of some educational requirements
• Minimum 10 years of management experience, including at least 5 years at a regional or senior leadership level within a mining related industry
• Proven experience leading both sales and site operations in a regional management or senior executive capacity
• Strong business and financial acumen, including experience managing budgets and driving profitability
• Demonstrated ability to develop site and regional operating plans and execute them effectively
• Strong people leadership skills, including coaching, development, performance management, and team building
• Experience with safety, environmental, quality, maintenance, and training systems
• Strong understanding of and commitment to compliance with applicable regulatory and industry standards
• Proven experience and understanding of logistical challenges and operations
• Experience with manufacturing of emulsion matrix, bulk truck delivery, and on-bench blasting operations considered a strong asset
• Advanced computer literacy, including Microsoft Office Suite
• Excellent communication, relationship-building, and cross-functional collaboration skills
• Ability to operate effectively in a complex matrix environment
• Candidate must reside in or be willing to relocate to the region
• Ability to travel up to 50%

What We Offer

• Paid vacation time + paid holidays
• Health Care + Life insurance + AD&D
• RRSP + RPP (after 1 year of continuous employment)
• Employee Assistance Program
• Friendly and supportive coworkers

Zero Harm for Everyone Everywhere

Value People – Respect, Recognize & Reward

Think Customer. Everyone. Every day

Treat the Business as our Own

Care for the Community & our Environment

Challenge & Improve the Status Quo

Deliver on our Promises

Women, veterans, members of First Nations, indigenous people, and Métis are strongly encouraged to apply. Dyno Nobel is an equal employment opportunity employer and will give all qualified applicants consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, disability status, protected veteran status, genetic information or any other characteristic protected by law.