client services assistant (csa)
$26.69 per hourFull-time
District of Timiskaming Social Services Administration Board
Overview
Languages
Bilingual
Education
- College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
- or equivalent experience
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Community and social services
Responsibilities
Tasks
- Coordinate the flow of information within the team
- Open and distribute mail and other materials
- Schedule and confirm appointments
- Answer telephone and relay telephone calls and messages
- Answer electronic enquiries
- Compile data, statistics and other information
- Order office supplies and maintain inventory
- Greet people and direct them to contacts or service areas
- Set up and maintain manual and computerized information filing systems
- Type and proofread correspondence, forms and other documents
- Perform data entry
- Provide customer service
- Maintain and manage digital database
Experience and specialization
Computer and technology knowledge
- MS Excel
- MS Outlook
- MS Word
- MS Office
- Electronic mail
Additional information
Security and safety
- Criminal record check
- Vulnerable sector check
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Attention to detail
- Work with minimal supervision
Personal suitability
- Ability to multitask
- Excellent oral communication
- Judgement
- Organized
- Team player
- Accurate
- Client focus
- Reliability
- Adaptability
- Dependability
Benefits
Health benefits
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
Financial benefits
- As per collective agreement
- Life insurance
- Pension plan
Long term benefits
- Long-term care insurance
- Maternity and parental benefits
Other benefits
- Other benefits
- Paid time off (volunteering or personal days)
- Team building opportunities
- Variable or compressed work week
Vacancy posted 2 days ago
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