Implementation Specialist

Implementation Associate

Job Responsibilities

Reporting to the Professional Services Manager, the core responsibilities of the position are to:

• Build and maintain client relationships through listening and customer focus skills; must be approachable and patient
• Consult with clients, review and understand their current work process
• Work with clients to amend their processes to best fit our software
• Facilitate the preparation of any software customization specifications and follow up to ensure client acceptance
• Work with clients to deliver implementation on time
• Discuss requirements and explain functionality to both technical and non‑technical individuals or groups

Job Qualifications

• 2-3 years of experience in a Construction Accounting role with a sound understanding of accounting fundamentals
• Previous experience with the procedures and processes of the Construction and Service industry
• Training experience would be an asset
• Strong planning and functional/technical skills
• Able to be patient and maintain composure in situations
• Excellent organizational, time management and customer service skills
• Effective communication (verbal and written) and presentation skills
• Must be willing to travel

Business Unit:

Scheduled Weekly Hours: 37.5

Number of Openings Available: 0

Worker Type: Regular