Senior Business Analyst

# Senior Business AnalystMontrealHybridAgility and Product ManagementApplyWith over 30 years of recognized expertise, COFOMO is now a leading Canadian consulting firm specializing in digital and artificial intelligence. Supported by more than 3,000 experts, 10 Centers of Excellence, and 4 offices across the country, we are uniquely positioned to successfully guide our clients through their transformations. Both strategic and tactical, we help organizations across a wide range of industries thrive in today’s rapidly evolving world.## Our promiseHelp our clients succeed and maximize the impact of their transformation initiatives, turning them into powerful drivers of growth and innovation.## Job descriptionHere is a brief overview of the tasks and responsibilities that will fall to you:* Support information technology teams in understanding the needs of business units;
* Analyze processes, practices and operational issues to identify opportunities for improvement;
* Ensure the alignment of technological solutions with strategic orientations and organizational objectives;
* Advise stakeholders onopportunities for business process optimization, transformation and evolution;
* Assess complex issues and recommend solutions tailored to the needs of the sectors concerned;
* Study different business scenarios and propose alternative approaches to current practices;
* Develop and document business cases in collaboration with business units and delivery teams;
* Compare current and target states to determine gaps to be filled;
* Examine the different solution options according to business, technological and organizational orientations;
* Determine transition requirements, performance indicators and acceptance criteria;
* Support teams during the implementation of solutions and contribute to their adoption;
* Facilitate the transfer to operations and support the operation of the solutions implemented;
* Prepare the necessary analyses, presentations and documents for the governance committees;
* Participate in decision-making by providing clear, structured and analysis-based recommendations.The profile sought is as follows:* Hold a bachelor's degree in a relevant discipline;
* Have more than ten (10) years of experience as a business analyst;
* Develop expertise in needs analysis, process optimization and organizational transformation;
* Carry out business cases and opportunity analyses in complex contexts;
* Map processes and perform gap analyses between current and future situations;
* Interpret business issues and translate them into clear and structured requirements;
* Produce strategic recommendations to support decision-making;
* Collaborate with multidisciplinary teams composed of business and technological stakeholders;
* Present analyses and executive files to the various governance bodies;
* Demonstrate excellent communication, analytical, synthesis and influencing skills;
* Knowledge of MicrosoftDynamics Customer Service is an asset;
* Evolve with autonomy, rigor and professionalism in complex organizational environments.#J-18808-Ljbffr