Systems Integration Support Technician (Bc)

Responsibilities
Reporting to the Technical Project Manager,Provide remote support and onsite support (occasional travel is required to client sites) to Security Contractors in integrating 1VALET’s technology in Smart Building Automation projects (IoT). Program, configure, and commission security systems as required. Communicate clearly with customers, project managers, and internal teams. Update Project status in the Project Management software. Escalate and collaborate with Technical Project Manager and Cross Functional teams in complex issues. Take ownership of the IOT project from Start to Finish.Required Qualifications & Experience
Minimum 5 + years of experience in Access Control/Enter Phone Systems/CCTV/IP Systems/Intrusion Systems/IoTYou are an Expert in access control systems like Salto/ICT/Kantech. Being a certified installer is an added advantageExperience with CCTV platforms: Hanwha/Digital Watchdog/ Axis/ Uniview/AvigilonExperience with installation and commissioning of Enter Phone Systems (Digital)Experience with intrusion systems like DSC/Paradox/Honey WellHands on experience in IP networking, DMZ, VLAN, VPN technologies (RDM, IP Sec, SSL, VoIP) and PoE systemsAbility to configure Wifi Networks (Unifi experience is preferred)Read and interpret construction drawings, wiring drawings and as-built documentationStrong background in structured cabling and low-voltage installationsPrior experience working with a Project Management softwareAbility to install and navigate mobile apps and web portalsValid G class driver’s license with a clean driving record.The Ideal candidate will be some one who
Takes pride in clean and professional workmanshipCan work independently and as part of a team and managing multiple prioritiesHas strong written and oral communication skills for documentation and client-facing updatesHas strong troubleshooting, time management, and organizational skillsHas excellent phone manners
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