National Facilities Operations Manager At Staples Canada

Lead Facility Operations nationwide for Staples Canada, ensuring top-notch customer service in Retail Stores and Distribution Centres. Oversee operations, triage work orders, and drive excellence in facilities management.
This managerial role is essential for maintaining operational efficiency across Staples Canada's national locations. You will mentor a high-performing Facilities team while being responsible for vendor management, project oversight, and strategic process improvements. With a focus on safety and effective communication, you'll support both client satisfaction and team development, enhancing service delivery and operational performance.
Key Responsibilities: - Mentor multiple direct reports and model effective practices - Manage national repair and maintenance service agreements - Communicate with stakeholders for seamless operations - Implement performance reporting and process improvements - Ensure alignment with facility safety and security protocols
Requirements: - 5+ years in Facilities Management - 1-3 years in a supervisory role - Post-secondary education in facility management preferred - Proficiency with CMMS systems - Strong project/time management skills
Lead the charge in operational excellence and customer satisfaction within Staples Canada's Facilities team.#J-18808-Ljbffr