Senior Technical Account Manager

Full-time

Ai Digital

Québec, QC

Job description

Own platform usage and adoption KPIs across assigned clients.
Lead onboarding and training sessions for clients after platform access is granted.
Run product demos and explain key Elevate features in a clear, client-friendly way.
Help clients understand how to use Elevate for planning, analytics, reporting, and optimization workflows.
Proactively introduce new platform features, dashboards, AI tools, and agents.
Identify adoption gaps and create action plans to increase active platform usage.
Collect client feedback and translate it into clear product and data recommendations.
Partner closely with Product, Data, Client Services, AI Lab, and Support teams.
Support Sales and Client Services teams with technical product expertise when needed.

Job requirements

4+ years of experience in Technical Account Management, Sales Engineering, Customer Success, Solutions Consulting, or a similar client-facing SaaS role.
Experience working with SaaS platforms, dashboards, analytics tools, or workflow products.
Experience in AdTech, MarTech, digital advertising, media buying, campaign analytics, DSPs, reporting platforms, or AI-powered tools.
Experience conducting client trainings or product onboarding sessions.
Ability to work cross-functionally with Product, Data, Client Services, and technical teams.
Strong presentation and communication skills with the ability to explain technical concepts to non-technical audiences.
Strong project management and follow-up skills.
Excellent written and verbal English.

All done!

Your application has been successfully submitted!

You've already applied for this job

We appreciate your interest in this position. Unfortunately, you have already applied for this job.

Apply

Vacancy posted a month ago

Similar jobs that could be interesting for youBased on the Senior Technical Account Manager in Québec, QC vacancy

Senior Key Account Manager
$160k - $240k per year
...motivation and self-learning ability, capable of managing processes and goals effectively in personal... ...Benefits: Skills: Building Key Strategic Relationships, Key Account, Key Account Development, Key Account Handling, Key Account Management, Key Account Relations
Senior
Remote job
Local area
Work from home
Overseas
SPECIALIZED RG
Québec, QC
5 days ago
Account Manager (Overnight)
...POSITION SUMMARY: The Account Manager I is responsible for managing a defined geographic region with a focus on meeting sales revenue objectives... ...customers and acts as a liaison between the customers and technical staff to ensure thorough understanding of product/instrument...
Suggested
Full time
Contract work
Night shift
Msd Careers
Québec, QC
more than 2 months ago
Account Manager Grocery
...we deliver creativity that fires on all cylinders, across every moment of the consumer journey. What You’ll Do As an Account Manager, you’ll be responsible for overseeing client accounts and ensuring the successful delivery of marketing initiatives. Your role will...
Suggested
Full time
Work at office
VML Canada
Québec, QC
more than 2 months ago
Sales Account Manager Retail H/F
...preferences and needs of the US consumer. About the Role As Key Account Manager – Grocery / Mass / Convenience , your primary focus will be... ..., mass, and convenience accounts across Quebec, including Senior Category Managers and retail buyers. Support new product and...
Senior
Full time
Work at office
Local area
Worldwide
Vitamin Well Group
Québec, QC
6 days ago
Account Manager Assistant Internship
...Dulcedo Management debuted as a high-profile modeling agency and has now grown into the largest multidisciplinary talent management group... ...workplace where it's great to work. As our new Influencer - Account Manager Assistant intern, you’ll be assisting with a variety of...
Suggested
Full time
Internship
Work at office
Remote work
Worldwide
Flexible hours
Weekend work
Dulcedo Management
Québec, QC
more than 2 months ago
Technical Sales Representative - Professional/Structural Pest Management
...added solutions in the Pest Management, Turf & Ornamental, and Vector... ...Problem Solve - provide technical support and product information... ...for client inquiries; Accountability/ Work well independently – ability... ...as needed to insure client account balances fall within company...
Bi-weekly pay
Long term contract
Full time
Temporary work
Casual work
Local area
Work from home
Home office
Rentokil Initial
Québec, QC
more than 2 months ago
Senior Implementation Enablement Manager
...Are you energized by helping technical teams learn, grow, and deliver exceptional outcomes? As a Senior Implementation Enablement Manager, you'll play a key role in shaping how partners and customers build expertise with Coveo solutions while influencing the future of our...
Senior
Full time
Coveo
Québec, QC
more than 2 months ago
Chef de Produit Développement Senior (H/F)
...integrations, compliance requirements, and deal funding lifecycle. Experience working in the automotive industry and dealership management systems, with strong subject matter expertise in dealership retail operations, including desking, F&I products, finance workflows, credit...
Senior
Full time
Internship
Work at office
Tekion
Québec, QC
15 days ago
Senior Manager, Customer Marketing (Canada)
...patients. The Role Dandy is hiring a Senior Manager, Customer Marketing to own how we grow... ...for customer-facing teams (Sales, Account Management, CX) to leverage marketing insights... ...with Data/Engineering to resolve technical and data hygiene issues ~ Strong analytical...
Senior
Full time
Internship
Local area
D And Y Corporation Co.,
Québec, QC
more than 2 months ago
Senior Product Marketing Manager (Commerce)
...technology into stories that resonate with the market? As Senior Product Marketing Manager on our commerce team, you’ll shape how Coveo brings its AI... ...sales partnerships. Proficiency in translating complex technical concepts into compelling marketing content for diverse audiences...
Senior
Full time
Internship
Coveo
Québec, QC
9 days ago
Senior Sound Technical Designer
...grow and explore new realms, we're seeking passionate, curious, and innovative minds to join the adventure. We are looking for a Senior Technical Sound Designer to join our digital game team at Wizards of the Coast. This role is anticipated to be a hybrid work position, with...
Senior
Long term contract
Full time
Internship
Hasbro
Québec, QC
5 days ago
Senior Telecommunications Manager - Outside plant and FTTH
...will have the flexibility to manage your work on your own terms and... ...Description CIMA+ is seeking a Senior Telecommunications Manager to... ..., you will provide technical leadership in the planning, design... ...relationships, serve as a strategic account manager, and actively...
Senior
Long term contract
Permanent employment
Full time
Flexible hours
Cima
Québec, QC
more than 2 months ago
Senior Enterprise Account Executive
...how a global organization connects with its customers? As a Senior Enterprise Account Executive at Coveo, you’ll bring our AI-powered solutions to... ...customer’s priorities, challenges and potential business value. Manage complex sales cycles end to end, assessing stakeholders,...
Senior
Internship
Coveo
Québec, QC
16 hours ago
Senior Corporate Account Executive
$184k - $276k per year
...a world where Identity belongs to you. The Corporate Team Account Executives at Okta strive to help prospects and customers modernize... ...Director, Corporate Sales, Okta's Corporate Account Executives manage the sales processes for midsize enterprise customers (700-1,250 employees...
Senior
Long term contract
Full time
Contract work
Remote work
Flexible hours
Okta
Québec, QC
6 days ago
Sales Account Manager - Remote
...Opportunity We are looking for a Key Account Director to lead growth within a... .... Together, you’ll engage senior technology leaders, uncover... ...track record in strategic account management and expansion. ~ Experience selling technical and platform products (developer...
Senior
Long term contract
Full time
Work at office
Remote work
Flexible hours
Weekend work
3 days per week
Postman
Québec, QC
more than 2 months ago
Technical Support Specialist
$70k - $85k per year
...Technical Support Specialist- HVAC Location: Remote About Midea America Canada Corporation (MACC): Midea America Canada Corporation... ...provide the solution; Responsible for the full lifecycle management of products, combining the development and changes of the...
Full time
Internship
Remote work
Midea
Québec, QC
more than 2 months ago
Technical Project Coordinator Inspection and Operations
...Job Description Reporting to the Operations Manager, the incumbent shall be responsible for the... ...Identify and analyse client needs and review technical specifications; Complete applications for creating new customer accounts/information; Data entry in KAES for all the...
Full time
For contractors
For subcontractor
Work at office
Sgs & Co
Québec, QC
more than 2 months ago
VP of Accounting
...With our industry-leading property management solution , we’re enabling the... ...scaled, global business needs. The accounting function is central to that, and... ...and reporting, AP and tax, technical accounting, payroll and, soon, accounts receivable. The teams are based primarily...
Full time
Internship
Mews
Québec, QC
more than 2 months ago
Account Manager (Sales/Business Development)
$160k per year
...Plan and carry out sales activities, with accounts of all sizes, within your defined... ...customer Introduce and integrate our technical team as well as SOLIDWORKS and Solution... ...demonstrate capabilities Provide territory management data including forecasts, account management...
Full time
Trimech Career
Québec, QC
a month ago
Lead Technical UI Designer
...useful solutions. What You'll Do Epic Games is looking for talented, experienced Lead Technical UI Designer to work on Rocket League. In this position, you will lead and manage a team of Technical UI designers implementing UI systems design in Unreal engine, building...
Long term contract
Full time
Temporary work
Epic Games
Québec, QC
more than 2 months ago
Technical Marketing Engineer
...life. How do you help customers, analysts, and prospects understand the power of a platform before they ever use it? By building technical experiences that make complex capabilities tangible, interactive, and memorable. As a Technical Marketing Engineer on our Technical...
Full time
Coveo
Québec, QC
more than 2 months ago
Senior Consultant - Agile Project Manager / Product Owner
...Insurance client is continuing to develop its pricing and business rules management capabilities through the Earnix platform. To support this transformation, we are seeking a Senior Consultant - Agile Project Manager / Product Owner capable of bridging the gap between business...
Senior
Full time
Maarut Inc
Québec, QC
27 days ago
Technical Specialist, Sales Support & Projects
...intersection of sales, engineering, and client experience? As a Technical Sales Support Technician, you will act as a trusted advisor,... ...role within a manufacturing environment Experience in project management, an asset Solid technical knowledge (thermoforming, composite...
Full time
1 day per week
Bath Fitter Corporate
Québec, QC
more than 2 months ago
Field Account Executive
$120k - $140k per year
...Description Join the Levata team as a Field Account Executive. We are looking for the right... ...in Montreal, QC. What You'll Do: Manage sales activity for Levata in a... ...communicate with Sales Leadership for sales or technical support for escalation and resolution of...
Full time
Work at office
Levata
Québec, QC
3 days ago
Senior Data Engineer
...Athena/Presto) ~ Experience building and managing scalable ETL pipelines and data lake... ...Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting... ...: Operates with a strong sense of accountability; identifies and solves data issues...
Senior
Full time
Remote work
Launch Potato
Québec, QC
more than 2 months ago
Software Engineer / Senior Software Engineer
...looking for a Software Engineer or Senior Software Engineer to join our... ...enjoys solving product and technical problems across backend... ...generated implementations and remain accountable for quality, correctness,... ...with engineers, product managers, and stakeholders to turn requirements...
Senior
Full time
Work at office
Flexible hours
Leadership Connect
Québec, QC
a month ago
Account Manager - Remote Work
...searching for an experienced Bilingual French/English Commercial Account Executive to cover the Quebec region of Canada that has true... ...compelling manner to clients. ~ Ability to engage with a variety of technical and business leaders. ~ Superb organizational and reporting...
Long term contract
Full time
Contract work
Remote work
Halcyon
Québec, QC
more than 2 months ago
Senior Customer Success Manager
..., and conviction behind what we’re building. About the Senior Customer Success Manager role Most CS jobs are about driving adoption of a tool.... ...The honest part: this job moves fast You'll own 50+ accounts, and you'll go deep with them. Onboarding here is not a webinar...
Senior
Permanent employment
Full time
Summer work
Work at office
Remote work
Work from home
Shift work
Motion
Québec, QC
6 days ago
Senior Engineer - Geotechnical Project Manager
...the geotechnical design of projects; Lead the administrative management of projects; Lead the preparation of professional service... ...modelling studies for major projects; Lead the preparation of technical reports; Collaborate with other departments and services....
Senior
Full time
Internship
Worldwide
Flexible hours
AtkinsRéalis
Québec, QC
12 days ago
Customer Success Manager (CSM) - Account Manager
...Remote Time Zone: Must work within US EST hours Type: Full-time About the Role TikTal is hiring a Customer Success Manager / Account Manager to own the client relationship and revenue side of our influencer marketing campaigns. This is not a support role, it's...
Remote job
Long term contract
Full time
Contract work
TikTal OU
Québec, QC
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Senior Technical Account Manager. Be the first to apply!