Client Assurance Program Manager Ltm Fsti

Champion client assurance across complex technology programs at LTM FSTI, combining financial rigor, risk discipline, and delivery controls. This hybrid full-time role is based in Mississauga, Ontario, with onsite attendance two to three days weekly.As Program Manager, you will operate in a regulated, client-facing PMO supporting Canadian financial-services operations and enterprise platform modernization. Your remit includes executive communications, benefits realization, operational readiness, and sustainable business-as-usual transition. You will apply a “Think and Act like a Client CISO” mindset while developing playbooks, planning tools, business cases, and repeatable practices.Key Responsibilities:
Own executive communications, steering forums, and program governanceManage financial forecasts, staffing, dependencies, risks, and metricsConsider security, compliance, privacy, auditability, resilience, and riskUse AI, analytics, automation, and tooling to surface delivery risksDevelop playbooks and practices supporting sustainable BAU operationsRequirements:
15+ years of IT project-delivery experienceFive years leading programs or complex multi-stream initiativesFinancial-services experience, preferably Canadian industry experienceCuriosity, adaptability, ambition, and continuous-improvement orientationAdditional Agile, Scrum, SAFe, PRINCE2, ITIL, or program credentials are assetsApply client assurance, executive influence, and disciplined program management to strengthen LTM FSTI’s delivery maturity.
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