Community Enablement Specialist, Video (Askuity Division)

Pay Range: $60,000 - $80,000
At The Home Depot Canada, we want you to feel valued and supported. The pay range you see represents base salary only. In addition, your total rewards may include: semi-annual bonuses tied to business performance;
Deferred Profit-SharingProgram to assist with retirement savings;
comprehensive paid benefits;
a 15% discount on Home Depot stock purchases;
and merit-based salary increases. We are committed to recognizing your efforts and supporting your growth with us.
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The Home Depot.
Position OverviewAskuity is a Toronto-based retail analytics software company operating as an innovative division within The Home Depot (THD). Askuity’s mission is to enable suppliers and merchants at The Home Depot to make profitable, data-driven decisions and drive real-time execution.
The Community Enablement Specialist will plan, develop, and produce scalable content that drives awareness and usage of the Supplier Analytics Program, with a strong focus on video production and editing. The Community Enablement Specialist will drive collaboration between Merchandising and suppliers by communicating the value of the Program’s tools and services to multiple audiences. The role will also measure the success of implemented content and make continuous improvements to optimize the user experience.
If you are creative, collaborative, possess outstanding communication skills, and have hands-on experience producing and editing high-quality video content from concept through final delivery, we want to hear from you.
Key Responsibilities
Develop scalable, impactful content that drives awareness and usage of the Supplier Analytics Program.
Plan and strategize content by researching audience needs, defining goals, and developing content plans aligned with strategic priorities and goals.
Create, edit, and deliver engaging, easy-to-understand video content, including promotional, how-to, training, and educational videos, that clearly communicates the value and functionality of the Supplier Analytics Program.
Manage video post-production from raw footage through final delivery, including editing, sequencing, audio, graphics, motion graphics, captions, and other visual elements that support clear and engaging storytelling.
Translate complex analytics, product features, and business concepts into concise video narratives and visual stories that are accessible to different audiences.
Collaborate cross-functionally to optimize content strategy
Partner with Customer Success and other internal teams to plan, build, and execute campaigns and content initiatives that align with merchant expectations, reduce support tickets, and promote analytics best practices.
Collaborate with subject matter experts and stakeholders to develop video concepts, scripts, storyboards, and other content that supports program priorities and audience needs.
Track content performance, analyze trends, and recommend improvements to enhance the effectiveness, reach, and clarity of content across the Supplier Analytics Program.
Competencies
Communicates Effectively
Collaborates
Plans and Aligns
Balances Stakeholders
Action Oriented
Drives Results
Skills
Video editing and post-production
Video production and visual storytelling
Interpersonal and communication skills
Project management
Time management
Problem solving
Direct Manager
Senior Manager, Community Enablement
Travel Requirements
Less than 5% of time. May be required for on-site video shoots.
Physical Requirements
Extended sitting
Repetitive tasks
Hybrid Work
Toronto
3 days in the office (Tuesday, Wednesday, Thursday)
Working Conditions
Office: computer work, camera-on virtual meetings
Occasional on-site or in-office video production and filming
Minimum Education
University/College degree in a related area of study, or equivalent experience
Minimum Years Of Work Experience
2+ years of experience in video editing, video production, or multimedia content development, with demonstrated experience delivering polished video assets in a fast-paced environment
Minimum Leadership Experience
No leadership experience required
Certifications
None
Other Assets
Strategic content creation and storytelling
Strong video editing and post-production skills, with experience using Adobe Premiere Pro or similar professional video-editing software
Experience with motion graphics and visual design tools such as Adobe After Effects, Photoshop, and Illustrator
Experience developing video concepts, scripts, storyboards, and production plans
Strong attention to detail across video pacing, audio, graphics, transitions, captions, and overall production quality
Excellent PowerPoint skills
Experience with Salesforce Marketing Cloud is nice to have
Data-driven
Process-oriented
Description Du PosteBasée à Toronto, Askuity est une entreprise offrant une plateforme logicielle d’analyse en commerce de détail qui exerce ses activités en tant que nouvelle division novatrice de Home Depot. Sa mission est de permettre aux fournisseurs et aux négociants de Home Depot de prendre des décisions rentables fondées sur des données et d’assurer l’exécution en temps réel.
Principales responsabilités
Créer du contenu extensible et efficace qui bonifie la notoriété et l’utilisation du programme d’analyse des fournisseurs.
Élaborer une planification et une stratégie de contenu en effectuant des recherches sur les besoins des différents publics, en définissant des objectifs et en concevant des plans de contenu qui correspondent aux priorités et objectifs stratégiques.
Produire du contenu (p. ex., courriels promotionnels, guides pratiques, vidéos de formation et documents infographiques) intéressant et facile à comprendre qui explique clairement les avantages et les possibilités du programme d’analyse des fournisseurs.
Collaborer de façon interfonctionnelle afin d’optimiser la stratégie en matière de contenu
Travailler de concert avec l’équipe responsable du succès de la clientèle et les autres équipes internes pour planifier, élaborer et mettre en œuvre des campagnes et des initiatives de contenu qui correspondent aux attentes des négociants, réduisent les dossiers de soutien et favorisent les pratiques exemplaires en matière d’analyse.
Effectuer le suivi du rendement du contenu, analyser les tendances et recommander des améliorations pour accroître l’efficacité, la portée et la clarté du contenu dans l’ensemble du programme d’analyse des fournisseurs.
Compétences
Communication efficace.
Collaboration.
Planification et harmonisation.
Équilibre entre les intervenants.
Pragmatisme.
Amélioration des résultats.
Aptitudes
Aptitudes solides pour les relations interpersonnelles et la communication.
Gestion de projet.
Gestion du temps.
Résolution des problèmes.
Supérieur immédiat
Directeur, Mobilisation de la communauté.
Exigences relatives aux déplacements
Déplacements limités.
Déplacement au siège social chaque année, sur demande.
Exigences physiques
Position assise pendant des périodes prolongées.
Tâches répétitives.
Conditions de travail
Bureau : travail informatique et réunions virtuelles avec caméra.
Études
Baccalauréat ou diplôme d’études collégiales dans un domaine connexe, ou expérience équivalente.
Expérience professionnelle
Au moins deux ans d’expérience en création de contenu et capacité éprouvée à produire du contenu dans un environnement où les activités se déroulent à un rythme rapide.
Expérience en direction
Aucune.
Accréditations
Aucune.
Autres aptitudes
Expérience en création stratégique de contenu et en communication narrative.
Compétences en rédaction de textes courts et longs, en graphisme (Adobe Photoshop et Illustrator) et en production vidéo (Premiere Pro).
Excellentes connaissances de PowerPoint.
Expérience avec les produits Marketing Cloud de Salesforce, un atout.
Approche guidée par les données.
Goût pour les processus.
In our commitment to efficiency, consistency, and a fair hiring experience for all candidates, The Home Depot Canada uses
Artificial Intelligence (AI) technology to assist with the screening and assessment of applicants
for this position. Our process is designed to ensure human oversight is maintained throughout the selection process.
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