Workplace Specialist

Why HarveyAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
Why HarveyAt Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. We have strong product-market fit and world-class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role OverviewAs Workplace Specialist, you are Harvey's Workplace team in Toronto. You run the office end to end: the space, the service partners behind it, the experience employees and clients have in it, and the front door. You are the person everyone in the office turns to, and the one who actually knows.
Your manager sits in another office and time zone. You take priorities and standards from them and from the global Workplace team, then run the office with real independence. You elevate the calls that need a manager: contract terms, spend above your authority, and anything with cost, risk, or precedent attached.
Our Toronto office is a serviced suite at iQ Offices, 302 Bay Street. Much of your building work runs through the iQ team rather than a traditional landlord, and as Toronto grows you will help shape what the next space needs. This is a fully in-office role, Monday through Friday, 9:00am–5:00pm, with flexibility for early setups, events, and the occasional after-hours matter.
What You'll DoThe Office Standard
Hold the office to the standard the Workplace team sets for appearance, cleanliness, and readiness, and flag what is slipping before it becomes visible
Walk the office daily and find maintenance needs, safety concerns, and service gaps before anyone reports them
Be the first person anyone asks about how the space works
Building & Facilities
Hold the day-to-day relationship with iQ Offices and building management: work orders, approvals, access, and follow-through
Manage facilities issues (HVAC, plumbing, lighting, doors, appliances, repairs), managing iQ through resolution, and confirm the fix held
Coordinate deliveries, freight, and loading dock bookings within the building's rules
Escalate any building matter that carries cost, risk, or precedent to your manager
Vendors & Food and Beverage
Keep the Toronto vendor book current: contacts, scopes, performance notes, COIs, and renewal dates
Hold vendors to scope, address service issues directly, and elevate patterns rather than incidents
Run the pantry, snack, coffee, and catered lunch program;
track consumption and cost per head
Source local Toronto vendors for catering, supplies, and services as the office grows
Front of House & Guests
Own the front door: greet employees, candidates, and clients, and manage the visitor experience end to end
Issue and revoke employee badges and keep building access accurate, to the policy set by Workplace and Security
Receive and route mail, packages, and couriers
Arrange cover through iQ reception or a backup plan agreed with your manager when you are out
Employee Experience & Events
Plan and run Toronto onsite events, celebrations, team lunches, and all-hands viewing logistics, end to end
Deliver client and executive visits: room sets, catering, AV readiness, and the details that make Harvey look sharp
Host travelling employees and leaders from other offices, so desks, access, and logistics are ready before they land
Onboarding
Run the Toronto new hire Day 1: desk setup, badges, building access, welcome, office tour, and swag
Partner with People Ops and IT so every new hire is set up before they arrive
Space, Supplies & Budget
Keep the seating chart accurate and execute moves, adds, and changes
Track desk utilization and flag capacity pressure early, with the data behind it
Own office supply inventory and ordering, including first aid and emergency supplies
Submit new and recurring POs via our Procurement platform
Track Toronto Workplace spend against budget (invoices, POs, cost per head), and partner with Finance on payment
Safety & Compliance
Execute the emergency preparedness program: maintain the floor warden roster, join building drills, and coordinate with building life safety
Serve as first responder during a workplace incident and report it through the process your manager owns
Keep the office aligned with Ontario workplace health and safety requirements (for example, required postings and first aid kits), with support from People Ops
Systems & the Global Team
Administer Workplace tools day to day (ticketing, seating, visitor management) and keep records accurate
Own the Toronto Workplace request queue: resolve what you can, route what belongs to IT, People Ops, or Security
Document how Toronto runs in SOPs and the site playbook, so anyone could pick it up cold
Adopt global Workplace programs and standards locally, and tell the team where Toronto needs something different
Partner with IT on conference room and AV readiness
What You Have
4+ years in workplace operations, office management, facilities, or hospitality, including time as the primary or only Workplace person on site
Breadth across facilities, vendors, front of house, events, and onboarding. You are as comfortable with a work order as with a client visit
Direct experience managing vendors and holding them to scope, including the difficult conversation when service slips
A foundational understanding of office systems (HVAC, plumbing, electrical, lighting), enough to describe a problem accurately and judge whether the fix held
Experience with event and hospitality execution: catering, setups, and the details guests notice
Comfort tracking spend, invoices, and POs, and turning day-to-day data into a clear picture for your manager
Strong judgment working with a remote manager: you know what to handle, what to flag, and how to keep them informed without being chased
Clear, professional written and verbal communication
A self-starter who builds process where none exists yet
Calm and resourceful when things go sideways, with no one down the hall to hand it to
Genuine care for how the space feels to the people in it
Knowledge of the Toronto vendor market and Ontario workplace requirements is a strong plus
Experience in a serviced or flex office environment, or supporting an office opening or expansion, is a strong plus
What We Offer
Be part of building something special as a founding member of our Toronto team
Structured hybrid working arrangement: 3 days in our Toronto office, 2 days working from home
CompensationCAD $76,000 - 114,000
Applicant Privacy NoticeDepending on your location, an Applicant Privacy Notice may apply to you. You can find all of our Applicant Privacy Notices
here .
We are an AI company and we use AI to improve all of our processes, including in the recruitment process. Whilst we do use AI to help improve efficiency in our recruitment process, we do not rely on AI to make any automated decisions and ensure that a human reviews AI output.
Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing View email address on ca.hrm.tc
#J-18808-Ljbffr