Product Designer

Power the Events That Shape Industries

Want to work directly with global brands, support live events, and solve real customer problems in a fast paced environment?

At PheedLoop, we build critical technology for the global events industry. From conferences and trade shows to hybrid and virtual experiences, our software powers high-impact events around the world. As one of Canada’s fastest-growing event technology companies, we design systems that simplify, automate, and monetize events; including self-check-in hardware, smart badges, and a powerful SaaS platform. We move fast. We listen to customers. We build quickly. And we care deeply about delivering real results.

We’re proud of what we’ve built and even more excited for what’s ahead. If you’re someone who embraces challenges, stays motivated to learn, and is ready to raise the bar for the industry, you’ll fit right in. Here, you won’t just work with cutting-edge technology; you’ll work alongside truly exceptional people with sharp minds, big ambition, and a drive to build something meaningful. Learn more about what it’s like to work at PheedLoop by visiting our Careers Page. This is a 100% in-person role at our Toronto office.

What will my impact be?

• End-to-End Product Ownership: You’ll own the design process from early concepts and wireframes to high-fidelity designs and final implementation.
• User-Centric Thinking: You’ll deeply understand our users (event organizers, attendees, internal teams) and translate their needs into thoughtful, practical design solutions.
• Product Quality: You’ll raise the bar for usability, consistency, and polish across our platform.
• Cross-Functional Collaboration: You’ll work closely with engineering, operations, and leadership to bring ideas to life quickly and effectively.

Your Day-to-Day

• Design user flows, wireframes, and high-fidelity UI for new features and product improvements
• Translate complex workflows into simple, intuitive experiences
• Collaborate with engineers to ensure designs are implemented accurately and efficiently
• Iterate quickly based on feedback, product needs, and real user insights
• Maintain and evolve our design system to ensure consistency across the platform
• Support both customer-facing product features and internal tools when needed

Core Competencies

Skills that get you in the door. Mindset is what makes this role work. We’re looking for someone who:

• Takes ownership — doesn’t wait to be told what to do, and sees a gap and fills it.
• Asks “why” before “how” — digs into the problem before jumping to solutions.
• Is scrappy and resourceful — thrives in ambiguity and figures things out with limited context.
• Sweats the details but ships — balances craft with pragmatism and knows when good enough is good enough.
• Learns the product deeply — is genuinely curious about how PheedLoop works, who uses it, and why.
• Communicates proactively — raises issues early, shares progress often, and keeps people aligned.

What You’ll Bring

• A strong portfolio showcasing product design work (web and/or SaaS preferred)
• Experience with modern design tools (Figma or similar)
• Understanding of UX principles, user flows, and interaction design
• Ability to balance creativity with practicality
• Interest in learning about event technology and how our platform operates

Perks that hit different

Enjoy 100% employer-paid health coverage, because your well-being matters.

Work from an office directly connected to the TTC subway, making your commute smooth and stress-free.

Join team lunches, learning opportunities, and regular outings that make growth and networking part of the job.

Be part of an ambitious, high-performance culture surrounded by people who love building big things.

The Kind of People We’re Looking For

We’re looking for ambitious people who work hard, think big, solve problems fast, and know how to enjoy the journey along the way. If you’re someone who wants to grow personally and professionally, you’ll feel right at home here. On a small team like ours, your impact won’t be “someday”- it’ll be immediate. You’ll take on real responsibility early, move quickly, and help shape products used by events around the world. Your work at PheedLoop will matter from day one. Please note: This role is not an existing vacancy, this is the first time we are hiring for this role. We do not use artificial intelligence or automated decision-making tools in our hiring process.