24/7 Contact Center Solutions Specialist
BCE Inc
Bell Canada is seeking a Specialist Application to join our Network team in Canada. You will provide application and infrastructure support, maintenance and 24/7 on-call service monitoring for business customers, collaborating with CC architects, product owners, scrum masters and developers.Based in Canada with a hybrid schedule, you will ensure service stability, proactive problem resolution, and strong customer satisfaction while leveraging Genesys and other contact center tools.
#J-18808-Ljbffr
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the 24/7 Contact Center Solutions Specialist in Winnipeg, MB vacancy
$109.4k - $150.48k per year
Position Summary… This role exists to protect and restore customer trust by providing senior leadership and end-to-end accountability for Walmart Canada’s Customer Escalations function. The role elevates service recovery and resolution capabilities, develops a high-performing...Suggested- ...Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid... ...contact centre environments, including 3–6+ years in leadership or specialist ownership (Team Lead, Contact Centre Manager, Operations Manager...SuggestedFull time
- ...world-class networks, AI-powered solutions, and digital experiences that... ...is the Canadian leader in contact centre solutions. We are a... ...We are offering this exciting Specialist Application opportunity to a... ...team members such as contact center solution architects and specialist...SuggestedWork at office3 days per week
BCE Inc.
Winnipeg, MB1 hour ago - ICBC in North Vancouver, BC, is seeking a Solutions Architect Leader for Contact Centre Solutions to drive architecture for Genesys Cloud-based capabilities. You will translate business goals into scalable enterprise solutions, guiding cross-functional teams and external partners...Suggested
ICBC (Insurance Corporation of British Columbia)
Winnipeg, MB1 hour ago - ...NeuraFlash, Part of Accenture is seeking an AWS Solution Architect to lead cloud-driven contact center solutions for enterprise customers. You will drive architecture... ...will mentor technical teams and shape the strategy for next-gen AI-enabled contact centers. #J-18808-Ljbffr...SuggestedRemote work
NeuraFlash, LLC
Winnipeg, MB1 hour ago - Lead AWS cloud engineering for Amazon Connect contact centers, applying CloudFormation, AWS CLI, and security practices across production environments... ..., and supports AWS cloud environments for contact center solutions. The work includes Amazon Connect, Lambda, API Gateway,...
Rubicon Path
Winnipeg, MB1 hour ago $110k - $120k per year
...Canada's largest non-bank branch network and a leader in financial solutions for underserved communities.From short-term loans to money... ...is between C$ 110, 000 to C$ 120,000The Job: Product Owner, Contact Center Pod The Product Owner, Contact Center Pod is responsible for...Long term contractTemporary workWork at officeImmediate startRemote workMomentum Financial Services Group
Winnipeg, MB1 hour ago- ...thrive in the digital age, we provide cutting-edge technology solutions and strategic guidance to drive innovation and growth. As we continue... ...motivated and experienced Business Systems Analysts with contact center expertise to join our team. Role OverviewBusiness Systems...Work at office
BrainRidge Consulting
Winnipeg, MB1 hour ago - Build Google Cloud Contact Center AI solutions through call-flow configuration, CRM integrations, structured testing, and clear technical documentation.Miratech is seeking a Senior Google CCAIP Engineer with production cloud contact center experience. This role translates approved...
Miratech
Winnipeg, MB1 hour ago - Turn customer journeys into prioritized Agile delivery as Momentum Financial Services Group’s Product Owner for the Contact Center Pod. Hybrid work is available.This Product Owner shapes product strategy, backlog decisions, and measurable outcomes across Momentum’s contact center...
Momentum Financial Services Group
Winnipeg, MB1 hour ago - Wyse Meter Solutions Inc. is seeking a Manager, Digital Contact Centre to lead design, integration, and optimization of virtual agents, chatbots, and self-serve IVR across the contact centre. You will own the digital transformation roadmap to reduce live-agent effort while protecting...
Wyse Meter Solutions Inc.
Winnipeg, MB1 hour ago - Configure Google CCAI Platform solutions using DTMF IVR, call flows, and routing logic in a remote work environment. Miratech supports... ...CCAIP Engineer, you will build, configure, and test customer contact center solutions. The work includes IVR menus, queues, routing, CRM integrations...Remote work
Miratech Group
Winnipeg, MB1 hour ago - ...are primarily looking for a resource with a combination of Contact Center/Amazon Connect technical skills and AWS DevOps capabilities... ...development, implementation, and support of enterprise Contact Center solutions. Design and review IVR, call routing, skills-based routing,...
Raas Infotek LTD
Winnipeg, MB1 hour ago $91.9k - $126.39k per year
...and proactively identify issues impacting service levels, customers, or frontline associates. Partner with stakeholders to implement solutions that improve efficiency, effectiveness, and customer satisfaction. Collaborate closely with Workforce Planning, Training, and...Walmart Canada
Winnipeg, MB1 hour ago- Combine French speaking capabilities with Java, UI, and API automation as a QE Engineer supporting contact center technology.This bilingual engineering assignment focuses on testing contact center platforms, agent desktops, and automated customer interaction flows. The work...
Astra-North Infoteck Inc.
Winnipeg, MB1 hour ago - Bilingual QE Engineer – Contact Center Tools Key Skills: Amazon Connect, French Speaking & Test AutomationSkill Required Expertise in QE with Contact Center platforms.IVR/Routing Automation using Cyara, Hammer, etc.Automation testing across UI & APIs (Selenium, Postman...
Astra-North Infoteck Inc.
Winnipeg, MB1 hour ago - ...understand WFM principles and excel in fostering collaboration and innovation. The role includes coaching staff, enhancing processes, and leading reporting efforts across contact centers. A competitive compensation package and comprehensive benefits are offered. #J-18808-Ljbffr
Aviso
Winnipeg, MB1 hour ago - Korn Ferry seeks an Assistant Vice President to lead a cross-border transformation of contact center operations, blending workforce management, quality, and analytics. The role shapes an AI-enabled operating model to improve capacity, performance, and customer outcomes. The...
Korn Ferry Group
Winnipeg, MB1 hour ago - ...ConnexCare (Connex) is seeking a skilled Bilingual Amazon Connect Engineer to design, build, and support cloud-based contact centre solutions using Amazon Connect and AWS. The role requires hands-on experience with Connect environments, integrating AWS services, and resolving...
Connex Telecommunications Inc.
Winnipeg, MB1 hour ago $100.57k - $142.49k per year
...collaborative environment and help shape the future of contact centre experiences through technology, solution architecture and leadership. As the Solutions... ...design and optimization of contact centre solutions, centered on ICBC’s Genesys Cloud platform and associated integrated...Long term contractPermanent employmentFull timeWork at officeRemote work2 days per weekICBC Liaison Working Group
Winnipeg, MB1 hour ago$102.2k - $152.2k per year
...hiring a Manager, Technical HCM Contact Centre We are looking for... ...team of experts who are centered on client’s success and operational... ...of technical HCM support specialists in a contact centre.Foster a... ...fournisseur mondial complet de solutions de gestion du capital humain...Daily paidMinimum wageLong term contractTemporary workApprenticeshipWork at officeLocal areaWorldwideAutomatic Data Processing, Inc.
Winnipeg, MB1 hour ago- ...expertise en infonuagique, en infrastructures Ti, en services gérés 24/7 et en solution de centres de données. Ça vous parle? Jetez un coup d’œil... ...de faciliter la lecture et n'a aucune intention discriminatoire. Seuls les candidats retenus seront contactés. #J-18808-LjbffrPermanent employmentFull timeContract workWork at officeRemote workFlexible hours
R2i
Winnipeg, MB1 hour ago - ...and sustainable growth. We are looking for a highly skilled Specialist Contracts Center to provide senior-level Supply Chain Management (SCM)... ...understand complex problems and collaborate/explore alternative solutions, organize thoughts and ideas into understandable terminology...Contract workTemporary workWork at officeImmediate startWork from homeVisa sponsorshipFlexible hours
Enbridge
Winnipeg, MB1 hour ago - ...Architect contact centre reporting for APEX at Miratech, combining Genesys, Verint, Databricks, and Kimball modeling in hybrid Toronto... ...complex telephony and quality requirements into auditable data solutions. You will design ingestion from Genesys A3S Snowflake and Verint...
- ...what makes it so awesome. Overview of the position: Our National Contact Centre is a fast paced, inbound contact centre where our Team Members are empowered to find creative, customer-centric solutions using a values-based approach. You will typically spend your day...Long term contractPart timeRelocationHome officeWeekend workDay shiftAfternoon shift
- ...BrainRidge Consulting is seeking a talented Business Systems Analyst (BSA) with contact center expertise to join our FinTech-focused technology consulting team. You will bridge business goals with technology, turning complex routing, IVR, and omnichannel requirements into detailed...
BrainRidge Consulting
Winnipeg, MB1 hour ago - Design Cisco data center architectures while applying Nexus, ACI, and automation expertise to solve customer technology challenges. Partner... ...data center architecture, Cisco technologies, and customer consulting skills to deliver measurable technical solutions. #J-18808-Ljbffr
105 Cisco Systems Canada Co.
Winnipeg, MB1 hour ago - Design Data Center solutions for Lenovo Education customers remotely across EST, using technical expertise and consultative selling with up to 50% travel.As an Infrastructure Solution Consultant, you will support Lenovo’s field sales for Higher Education and K-12 customers....Remote work
Lenovo
Winnipeg, MB1 hour ago - ...programs, join the GDI Ainsworth team today! Job Summary: The Solution Specialist role supports the local business unit by working within the... ..., we advise that only candidates under consideration will be contacted. GDI Ainsworth is committed to building a diverse and...For contractorsFor subcontractorLocal area
Ainsworth Inc
Winnipeg, MB1 hour ago - ...through world-class networks, AI-powered solutions, and digital experiences that elevate... ...Security, Voice, Collaboration & Contact Centre and Internet & Private Networks... ...seeking an experienced Asset Management Specialist – Data Center Infrastructure – to lead the asset lifecycle...RemplacementFull timeContract workWork at office3 days per week
Bell
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to 24/7 Contact Center Solutions Specialist. Be the first to apply!
Related searches
- delivery specialist Winnipeg, MB
- asset management specialist Winnipeg, MB
- configuration management specialist Winnipeg, MB
- credit specialist Winnipeg, MB
- building performance specialist Winnipeg, MB
- fire specialist Winnipeg, MB
- spécialiste en amélioration continue Winnipeg, MB
- deployment specialist Winnipeg, MB
- solution specialist Winnipeg, MB
- spécialiste talent Winnipeg, MB