Client Service Manager, Hedge Funds

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.For our business, for clients, and for youResponsibilities
Lead the client relationship management for Hedge Fund clientsActively cross selling our suite of services to our client baseUS GAAP & IFRS reporting standard for various fund structuresAssisting in the development of new & existing global client relationships, optimizing service offerings, productivity and profitabilityManagement of the complete audit processAssist in the management of the NAV preparation and review process for our Hedge Fund clientsEnsuring adherence to documented procedures and policiesWork on the integration of large fund administration mandatesCollaborating with operational centresWorking on ad hoc internal and global projects (as required)Ensure all deliverables are met on a timely and accurate basisSkills Required
Approximately 5+ years’ experienceAn understanding of complex fund structures and fund accounting to act as subject matter expert to teamA high degree of commercial awareness and client service focusPrior experience working in the industryStrong leadership skills and supervisory experience of other professionalsExcellent organizational and communication skills and the ability to work on own initiative consistently producing accurate and timely workGood interpersonal skills to develop working relationships with colleagues, clients, other divisions and professional intermediariesA professional accounting qualification a plusDemonstrated ability to automate processesKnowledge of investor KYC and AML requirementsWe pride ourselves in our commitment to fostering a connected and inclusive culture, all our opportunities at Apex have four (4) days in office requirement.Salary ranges from CAD $80,000.00 – CAD $120,000.00 plus additional discretionary yearly bonus based on corporate and individual's performance. Compensation within this range is dependent on individual's skills, experience and qualifications.#LI-JS1
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