Scaled Saas Customer Success Manager
Portside
Use automation and health data as a Customer Success Manager at Portside, working fully remotely across a large mid-market account portfolio.You will manage customer success through a scaled, digitally led motion. Portside supports aviation organizations with cloud-based software across business aviation, regional airlines, and aircraft leasing and finance. The role combines onboarding, adoption, training, renewals, and expansion with sound escalation judgment.Key Responsibilities:
Oversee guided onboarding, handoffs, journeys, and customer milestonesMaintain success plans and automated quarterly business reviewsUse usage, engagement, and support data to assess healthLead group trainings, webinars, and knowledge-base updatesManage renewal, expansion, adoption, advocacy, and escalationsRequirements:
Five-plus years in customer-facing SaaS rolesExperience managing mid-market accounts in scaled Customer SuccessExperience using automation across a large bookStrong analytical, communication, relationship-building, and problem-solving skillsBachelor's degree or equivalent practical experienceBring scaled Customer Success, automation, analytical judgment, and customer escalation expertise to Portside's fully remote aviation technology team.
#J-18808-Ljbffr
Oversee guided onboarding, handoffs, journeys, and customer milestonesMaintain success plans and automated quarterly business reviewsUse usage, engagement, and support data to assess healthLead group trainings, webinars, and knowledge-base updatesManage renewal, expansion, adoption, advocacy, and escalationsRequirements:
Five-plus years in customer-facing SaaS rolesExperience managing mid-market accounts in scaled Customer SuccessExperience using automation across a large bookStrong analytical, communication, relationship-building, and problem-solving skillsBachelor's degree or equivalent practical experienceBring scaled Customer Success, automation, analytical judgment, and customer escalation expertise to Portside's fully remote aviation technology team.
#J-18808-Ljbffr
Vacancy posted 1 hour ago
Similar jobs that could be interesting for youBased on the Scaled Saas Customer Success Manager in Winnipeg, MB vacancy
- ...Halifax, NS) Reports to: Head of Customer Support & Success About Us Trolley is the payouts platform... ..., on-demand workers, and suppliers at scale. Companies rely on Trolley as mission-... ...team. What You'll Do Own and manage a portfolio of high-value and complex customers...Suggested
- ...Drive renewal performance and customer value at Fable using commercial management, usage analysis, and cross-functional account... .... This senior customer success role owns retention and renewal execution... ...Success, Account Management, or SaaS Three-plus years managing enterprise...Suggested
- ...focused, outcomes-oriented individual to join our innovative Scaled Customer Success team! In this role, you will contribute to Loopio’s... ...department, focused on helping customers win in their response management efforts through a digital-led customer journey Getting in...SuggestedInternshipRemote workWork from homeHome officeFlexible hours
Loopio Inc.
Winnipeg, MB1 hour ago - ...solutions. Further information is available at . POSITION SUMMARY We are seeking a Customer Programs Manager who will act as the liaison for the company and the customer, successfully managing assigned contracts by leading cross-functional teams throughout the pre-...SuggestedLong term contractFull timeContract workSummer holiday
$90k - $100k per year
...2025, 2024 and 2023, Float is customer-obsessed, passionate and entrepreneurial... ...members feel ownership in our success. Our ProductFloat is Canada... ...cards, automated expense management, next‑day bill payments, high‑... ...team. About The RoleAs our Scaled Customer Success Manager, you'...SuggestedWork at officeFloat
Winnipeg, MB1 hour ago- Join Bambuser and help shape how Customer Success scales across a global portfolio of brands. We are Bambuser, and we’re reshaping commerce... ...where you come in. About the role As our Customer Success Manager for Scaled Accounts, you’ll own a broad portfolio of approximately...InternshipWork at office
Bambuser AB
Winnipeg, MB1 hour ago - Drive SaaS customer value at Resolver through adoption planning, stakeholder relationships, and evidence-based account management in a hybrid workforce.As a Customer Success Manager, you will help customers turn Resolver’s no-code platform investment into business results....
Resolver, a Kroll Business
Winnipeg, MB1 hour ago - Customer Success Managers at Occupier guide SaaS customers through adoption, retention, and advocacy while using empathy and strategic communication. This remote-first role supports customers across North America.As a Customer Success Manager, you will own the full customer...Remote work
Occupier
Winnipeg, MB1 hour ago - Guide SaaS customers toward successful outcomes as a Customer Success Manager with ClearRisk, based in St. John’s or working remotely. Build relationships and solve problems.Reporting to the Director of Customer Success, you will manage customer onboarding, training, adoption...Remote work
ClearRisk Inc.
Winnipeg, MB1 hour ago - Lead B2B SaaS customer success at Canals through onboarding, training, adoption, renewals, and technical problem-solving across a remote-first team.As Customer Success Manager, you will own post-sale relationships for a portfolio of accounts. You will help wholesale distributors...Remote work
Canals
Winnipeg, MB1 hour ago - ...and you’re invited to be a part of that. Applications & Customer Solutions Manager – Antec Controls We are seeking a forward-thinking, business... ...setting clear expectations and removing obstacles to their success • Ensure customers receive accurate, timely, and...
- Customer relationships and SaaS expertise define this Customer Success Manager role at Unleashd Technologies. Work remotely while meeting automotive customers on the road.Based in Calgary, you will support customers after launch and build trusting, ongoing relationships. The...Remote work
Unleashd Technologies Ltd.
Winnipeg, MB1 hour ago - ...looking for an A-Player who is client-focused, detail-oriented, self-motivated, digitally savvy, and results-driven. The Partner Success Manager is responsible for maintaining and cultivating existing CapsLock clients and working with the director of sales and team leads...Long term contractPermanent employmentWork at officeRemote workWork from homeHome officeFlexible hoursNight shift
- Customer relationships and B2B SaaS expertise define this Customer Success Manager role at Camphouse in Montréal, serving clients across North and South America.As Customer Success Manager, you will own client accounts and report to the VP Customer Success. You will work with...
Mediatool
Winnipeg, MB1 hour ago - Drive SaaS growth and customer health at Trulioo from Vancouver, using technical aptitude and AI across a hybrid, three-day office model.As Senior Customer Success Manager, you will align customer needs, product capabilities, and use cases for high-profile B2B customers. Apply...Work at office
Trulioo
Winnipeg, MB1 hour ago - Own customer success for Vendasta accounts using clear communication, onboarding expertise, and AI tools. Work from Saskatoon... ..., or remotely in Florida.As a Customer Success Manager II, you will manage a large book of SaaS accounts and help them stay and grow. You will work...Remote work
Vendasta
Winnipeg, MB1 hour ago - Versapay needs a SaaS customer success leader skilled in B2B merchant services, relationship management, and long-term customer growth.As Customer Success Manager II, you will manage a book of business for Versapay’s Software Solutions team. You will become a trusted advisor...Long term contract
Kinvie
Winnipeg, MB1 hour ago - ...Adoc Talent Management is seeking a Customer Success Manager for a growing aviation software company serving airlines across the Americas. You will manage a portfolio of airline customers, act as trusted advisor, and develop success plans to help customers achieve their objectives...
Adoc Talent Management
Winnipeg, MB1 hour ago - Guide SaaS customers with strategic account management and B2B payments expertise as a Customer Success Manager at Versapay. Manage relationships across a book of business.Versapay seeks a Customer Success Manager for its Software Solutions team. You will become a trusted advisor...
Versapay
Winnipeg, MB1 hour ago - Drive SaaS adoption and retention as a Mid-Market Customer Success Manager with Riverside, working remotely from Toronto during Eastern time zone business hours.You will manage Mid-Market customers as a strategic partner and trusted advisor. The role focuses on enabling success...Long term contractRemote work
Riverside
Winnipeg, MB1 hour ago - ...Custom Castings is a member of the Nordstern Group of Companies, which also includes Protek... ...and hardworking Quality Assurance Manager to join our team in a fast-paced manufacturing... ...~ Active Social Committee The successful candidate will work with personnel to maintain...Permanent employmentFull timeFlexible hoursShift work
- Drive customer adoption and renewals remotely from Ontario as a Customer Success Manager managing Mid-Market professional-services accounts for Teamwork.Com.As a commercially... ...Customer Success Manager, you will own a B2B SaaS portfolio throughout the customer lifecycle. You...Remote work
Teamwork.com
Winnipeg, MB1 hour ago - Rival Technologies, the world's best conversational research platform, is seeking a Customer Success Manager to own client accounts, deliver projects, and build trusted-advisor relationships with a focus on delivering exceptional experiences. You will identify growth opportunities...
Rival Technologies
Winnipeg, MB1 hour ago - Drive SaaS customer success for Dayforce through technical strategy, incident management, and trusted executive relationships. Translate complex issues for nontechnical stakeholders.This Senior Technical Account Manager role supports assigned clients while coordinating with...
Dayforce
Winnipeg, MB1 hour ago - Catalis, LLC is a leading provider of government Software as a Service (SaaS) and integrated payment solutions, supporting operations at municipal, county, state, and federal levels. Our Customer Success Manager owns the post-sale customer relationship, helping government...
Catalis, LLC
Winnipeg, MB1 hour ago - ...Float is seeking a Digital CSM to own health, adoption, and expansion for its Scaled segment of 7,000+ customers. You’ll design a digital‑first, one‑to‑many program including webinars, email lifecycle, in‑app education, and community touchpoints to cover accounts at scale....
Float
Winnipeg, MB1 hour ago - Lead enterprise SaaS Customer Success at Zipline, combining strategic leadership with hands-on execution in a fully remote company. Drive retention... ...Director, Customer Success, you will lead Zipline’s Account Management function and report to the VP, Customer Success. You will...Remote work
HighlightTA
Winnipeg, MB1 hour ago - ...is revolutionizing fitness business management through our all-in-one SaaS platform. As a seed-stage startup, we... ...raised over 4 million CAD and are scaling rapidly, aiming to 4x our growth over... ...that streamline operations and improve customer management. We're part of the Google...InternshipRemote workFlexible hours
FLiiP Inc.
Winnipeg, MB1 hour ago - Portside, Inc. is seeking a Customer Success Manager to own a mid-market book in a fully remote setup. You will drive automated onboarding, cadence... ...escalations with sound judgment. The role requires 5+ years in SaaS customer success, strong analytical and communication skills,...Remote work
Portside, Inc.
Winnipeg, MB1 hour ago - ...PSD Citywide is seeking a Customer Success Manager to oversee a portfolio of government-facing customers, driving adoption, engagement, and value realization of our software solutions. You will work with Sales, Marketing, Services, Product and Operations to align on customer...Remote work
PSD - Research, Consulting, Software
Winnipeg, MB1 hour ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Scaled Saas Customer Success Manager. Be the first to apply!
Related searches
- customer success manager work from home Winnipeg, MB
- senior customer success manager Winnipeg, MB
- customer success manager Winnipeg, MB
- customer success manager remote Winnipeg, MB
- technical customer success manager Winnipeg, MB
- partner success manager Winnipeg, MB
- customer Winnipeg, MB
- customer success Winnipeg, MB
- customer success manager work from home
- senior customer success manager