Senior Business Analyst Change Management

S M Software Solutions Inc

Lead stakeholder engagement and organizational change management as a Senior Business Analyst onsite five days weekly in Toronto. Shape training adoption across ministries.This senior assignment supports the Ministry of Public and Business Service Delivery and Procurement. You will assess current training practices and guide transition to a new training and operating model. The work combines business analysis, facilitation, training development, communications, and implementation support.Key Responsibilities:
Engage ministry stakeholders, operational teams, and subject-matter expertsFacilitate workshops, discovery sessions, interviews, and working groupsAnalyse processes, requirements, pain points, impacts, risks, and readinessDevelop transition plans, change strategies, and adoption measuresSupport implementation, knowledge transfer, and post-implementation adoptionRequirements:
Senior experience leading business analysis or transformation activitiesStakeholder relationship-building across organizational boundariesExperience assessing readiness, dependencies, risks, and adoption barriersTraining development and delivery experienceStrong written, verbal, presentation, and executive-communication skillsApply senior business analysis, change management, facilitation, and training expertise to support sustained ministry adoption in Toronto.
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