Salesforce Crm Program Manager

Lead Payworks’ Salesforce CRM program through governance, delivery, and continuous evolution in a fully office-based or hybrid work model. Guide complex technology initiatives while connecting business and IT stakeholders.As Manager, CRM Program, you will report to the Director, IT Strategy & Innovation and lead CRM Business Analysts. You will coordinate technology, business, and delivery teams while managing program priorities, dependencies, risks, and decisions. The program supports Payworks’ workforce management solutions.Key Responsibilities:
Maintain CRM portfolio visibility, dependencies, priorities, and progressPlan, scope, coordinate, and deliver CRM projectsLead, coach, and develop CRM Business AnalystsTranslate program status, risks, and decisions clearlyManage intake, reporting, documentation, risks, issues, and decisionsRequirements:
Bachelor’s degree or equivalent experienceSeven-plus years managing complex technology programs or projectsProven people leadership and performance coaching experienceStrong stakeholder management and communication skillsSalesforce or other CRM platform exposureBring program governance, Salesforce knowledge, stakeholder alignment, and people leadership to Payworks’ CRM transformation.
#J-18808-Ljbffr