receptionist

Overview

Languages

English

Education

• No degree, certificate or diploma

Experience

No experience (will train)

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Private sector
• Rural area
• Law firm

Responsibilities

Tasks

• Greet people and direct them to contacts or service areas
• Provide basic information to clients and the public
• Obtain and process information required to provide customer service
• Operate switchboard or telephone system
• Record and relay information
• Schedule and confirm appointments
• Receive and issue payments
• Perform clerical duties, such as filing and sorting and distributing mail
• Answer telephone and relay telephone calls and messages
• Arrange teleconferences
• Calculate billing charges
• Perform data entry
• Provide customer service
• Administer oaths

Experience and specialization

Computer and technology knowledge

• Switchboard 1-25 lines
• MS Office
• Accounting software
• Electronic mail
• Spreadsheet
• MS Excel
• MS Outlook
• MS Word
• MS Windows

Additional information

Transportation/travel information

• Vehicle supplied by employer
• Valid driver's licence

Work conditions and physical capabilities

• Ability to work independently
• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Attention to detail
• Sitting

Personal suitability

• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Benefits

Health benefits

• Dental plan
• Health care plan
• Paramedical services coverage
• Vision care benefits

Financial benefits

• Group insurance benefits
• Registered Retirement Savings Plan (RRSP)