Confidential Administrative Assistant

Branch: Gas
Affiliation: Management & Exempt
Employment Status: Full-Time Regular
Expected Hiring Range: $58,000.00 to $68,200.00 Annually
Short-term Incentive Eligible: Yes
Workplace Flexibility: Yes 
Posting End Date: Open until filled 

As the province’s largest energy provider with more than 100 years of knowledge and experience, we proudly deliver renewable energy, natural gas, electricity and propane to 1.3 million customers. 

We're actively seeking new talent to join our mission of delivering a stronger energy future in B.C. As one of BC's Top Employers with a diverse team of over 2,700 employees, we are committed to a safe and inclusive culture where each of us can connect, belong, and grow. Join us, and together, let's shape a brighter future for B.C.

Position Overview

Reporting to Director, Customer Service; this position provides confidential administrative support to the Customer Service department.

Responsibilities

• Act on behalf of the director and/or manager to screen and prioritize incoming materials; ensure all matters including those of a confidential and/or sensitive nature, are organized, maintained and/or completed in a professional and efficient manner.
• Arrange meetings, conferences and travel; utilize on-line calendar/s and initiate contacts with external agencies and others to establish and make travel arrangements, schedule events and ensure time conflicts are resolved in a mutually agreeable manner.  
• Provide assistance in budget development and monthly variance reporting activities; investigate discrepancies and contact others to obtain information.
• Ensure invoices are accurately coded and authorized and employee expenses are processed in accordance with established policies and procedures.
• Attend to requests for information; determine nature and urgency of request, sources and compiles information; ensure accuracy in the dissemination of information and the status of departmental issues.
• Prepare correspondence, reports, presentations, spreadsheets, logging consultation for regulatory purposes etc. utilizing word processing, spreadsheet and presentation software applications; proofreads and edits for style consistency and conformance to standards.
• Support managers with project assignments as required.
• Set up and maintain filing systems, maintain departmental levels of stationery, etc. Ensure administrative processes and procedures are consistently followed for effectiveness.
• Perform other duties consistent with the scope and level of the position.

Requirements

• Business or Communications Diploma from a recognized institution with a minimum 2 years of related experience or an equivalent combination of education, training and experience. 
• Demonstrated ability to exercise judgment, tact and discretion in preparing, disclosing and handling information of a confidential and/or sensitive nature.
• Demonstrated ability to prioritize tasks and complete assignments in a manner that optimizes departmental effectiveness.
• Strong organizational, time management and interpersonal skills.
• Strong analytical, problem solving and decision making skills.
• Demonstrated ability to work on a team.
• Demonstrated ability to be a self-starter, working independently with minimal supervision.
• Demonstrated ability to multitask and be flexible in order to meet operational demands.
• Strong software application skills including MS Office Word, Excel, PowerPoint, and SAP.  

In this role, you will have the option to participate in a flexible work program, enabling you to work from an approved flex location in British Columbia up to 85 days a year (equivalent to approximately two days a week), subject to business or operational needs.

Our engaging workplace offers a wide range of challenging opportunities, while being safe, inclusive, and diverse. We offer a competitive salary and benefits package, while supporting life-long career development. We also encourage volunteerism and nourish the need to give back to your community.

To learn more about the recruitment process with FortisBC, please visit the You’re Applying. What now? page for additional information. 

FortisBC acknowledges and respects Indigenous Peoples in Canada, on whose Traditional Territories we all live and work. FortisBC is committed to Reconciliation with Indigenous Peoples and is guided by our Statement of Indigenous Principles.

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