Engineer, Backup and Disaster Recovery Deployment

Ottawa, Canada

Full Time

Canada - Information Technology

Mid Level

Thrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon “next generation” services help us stand out amongst our peers. Thrive is on the look-out for individuals who don’t view their weekdays spent at “a job”, but rather look to develop valuable skills that ignite their passion and lead to a CAREER. If you’re attracted to a “work hard, play hard” environment, seeking the guidance, training and experience necessary to build a lucrative career, then welcome to THRIVE!!

Position Overview

At Thrive, a BDR Deployment Engineer is responsible for deploying Thrive’s backup and disaster recovery services and products to new and existing clients. These include:

• Onsite Backup Appliances
• Disaster Recovery
• M365 and Azure Backup
• Azure Site Recovery

This position’s primary objective is to expedite service activations through efficient task completion with a focus on excellent customer service and technology best practices. A BDR Deployment Engineer will work with Deployment Engineers, Project Managers and Thrive clients to accomplish those goals and objectives.

Responsibilities

• Deployment of Thrive Services related (but not limited to) the following:
  • Backup and Disaster Recovery, specifically Veeam and Zerto
  • AvePoint solutions
• Ability to handle diverse computing environments in a wide cross section of business clients
• Analyze and document an unfamiliar client environment while assessing the quickest path to service deployment
• Work through the project process to drive deployments to a successful outcome by:
  • Working at the direction of Deployment and Project Managers to complete engineering tasks in adherence to a standard deployment process.
  • Assist in completion of Support Handoff requirements to allow for long term maintenance by the Thrive Service Desk
• Communicate directly with customers on project plans, potential impacts, and testing procedures.
• Demonstrate excellent time management skills to accomplish multiple ongoing projects.

Qualifications

• Bachelor’s Degree, Technical Degree or equivalent work experience
• 2-4+ years of Administrative and/or Deployment experience with Veeam, Zerto and/or Avepoint platforms
• 2-4+ years of workstation, network, and/or server support experience
• Experience with monitoring and remote management tools
• Self-motivated with ability to work both independently and in a team environment