Part Time Driver

PART TIME DRIVER 
Current Vacancy
Contract: September 9, 2026, to September 10, 2027
Schedule: Two shifts per week (minimum 5 hours per shift), one must be FRIDAYS, with opportunities to pick up additional shifts
$17.81 per hour
 
At Community Support Connections, we wake up each morning energized about the difference we make in the lives of our clients - people who could be your parents, grandparents, friends, or neighbours. Working with hundreds of amazing volunteers, donors, and community partners, we provide a wide range of community supports for older adults and people with different abilities to help them live at home with independence and dignity – something we all deserve. We are truly caring and client-centered and are constantly innovating; looking for new and better ways to provide the best care and supports possible.

Passion and commitment permeate everything we do. Driven by our values, we treat our clients, volunteers, donors, and each other with dignity and respect. We are committed to cultivating a diverse workforce and welcoming candidates from different backgrounds and all life experiences. We believe the best way to serve our clients is to create an environment and culture that empowers our staff to be as productive and happy as possible.

If what we do resonates with your core values then we want to hear from you!

The Role: As a valued member of our Transportation Team, you’ll make a meaningful difference every day by helping our clients, who are older adults and people with different abilities, remain independent in their own home. You’ll provide safe, reliable transportation to medical appointments, day programs, shopping trips, and other essential errands while delivering exceptional customer service and compassionate support.

You Are Someone Who:

• Enjoys connecting with people from all walks of life
• Thrives in a dynamic environment where every day is different
• Demonstrates exceptional customer service, communication, and interpersonal skills
• Respects client privacy, confidentiality and professional boundaries
• Is dependable, trustworthy, and able to work independently with minimal supervision
• Is compassionate, patient, and genuinely enjoys helping others
• Remains calm, flexible, and resourceful when unexpected situations arise
• Enjoys being part of a collaborative, responsive team
• Is comfortable using technology and mobile applications
• Is confident driving a variety of agency vehicles
• Has a good knowledge of Waterloo Region

What You’ll Do
Transportation Services

• Provide safe transportation of clients to medical appointments, day programs, and other errands following assigned routes provided by the Scheduler
• Assist clients in and out of the vehicle and escort them safely inside the building when required
• Assist clients with carrying items such as groceries and walker, as needed
• Maintain positive and friendly communication with clients throughout transport
• Pick up Meals on Wheels meals from designated locations and deliver them to various depots; collect empty meal bags and related delivery materials and return them to the office for cleaning and preparation for reuse
• Instruct and liaise with volunteers at meal depots about which bags to take and ensure all routes are correctly distributed
• Deliver flyers, mail and other supplies between locations, as required
• Complete other related department needs/tasks as required by supervisor or delegated authority

Shopping Services

• Complete grocery list and escorted shops at a variety of grocery stores throughout Waterloo Region that are assigned to their vehicle by the Scheduler
• Either picks up client’s grocery list before shop, or calls client to obtain list of items requested, confirming client’s requests and inquiring for details
• Speak with clients and respond to questions regarding substitutions and items not available.
• Maintain positive and friendly communication with clients throughout the shop
• Hand pick items on clients’ lists, ensure items are properly placed into carts, and check items before proceeding to the cash register to ensure that no items are missed
• Run items through the checkout counter and pay for them with one of the client’s cash, agency store accounts and/or courtesy charge card
• Obtain two copies of the grocery receipt, one for the client and the other for finance  
• Carry grocery items up to 50lbs 
• Assist clients with carrying items into the home as directed
• Provide follow-up with clients regarding problems such as incorrect deliveries, handle exchanges and returns
• Complete the shopping sheet daily and track time spent shopping using the AlayaCare and/or Blaise app
• Maintain cleanliness of the agency vehicle
• Complete other related department needs/tasks as required by supervisor or delegated authority

Safe Vehicle Use

• Conduct pre-trip vehicle inspections at the beginning of each shift, including completion of required inspection checklists, verification of fluid levels, lights, tires, mileage, and overall vehicle condition, and identification and reporting of safety concerns or defects.
• Ensure assigned vehicles are clean, fueled, properly equipped, and ready for client transportation and delivery services, maintaining a professional interior and exterior appearance.
• Maintain accurate operational records, including vehicle mileage, fuel purchases and usage, pick-ups, deliveries, incidents, working hours, and vehicle service or repair status, in accordance with organizational procedures.
• Report vehicle defects, maintenance requirements, collisions, damage, safety concerns, and operational issues promptly to designated staff in accordance with organizational procedures.
• Ensure vehicles, keys, fuel cards, tablets, and other organizational property are secured when not in use.
• Operate organizational vehicles in accordance with applicable legislation, organizational policies, and safe driving practices.

Qualifications

• Clear Vulnerable Sector Police Check on file
• Acceptable Driver’s Abstract
• Current Emergency First Aid with CPR Level A certificate and willingness to stay current

Schedule and Requirements

• Availability to work our operating hours of 7:00 AM to 5:00 PM
• Available to work Fridays as one of your regular weekly shifts; your second regular workday will be negotiated
• Comfortable and confident operating any vehicle within CSC fleet
• Must be able to drive for the Tacofest event which occurs in the evening on the Friday before Father’s Day
  
   

Application Information
Please submit a resume and cover letter, clearly identifying the unique attributes you would bring to this position by noon on August 21, 2026.  

We are committed to providing accommodations for qualified applicants in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). If you are contacted for an interview and require accommodation at any stage of the recruitment process, please let us know in advance so we can best support your needs.

Check out communitysupportconnections.org to learn more about our programs and services! You can also find us on Facebook, Instagram, X, and LinkedIn!