Functional Analyst - Ellucian, Education Domain

Job Description: Role: Functional Analyst 

Hybrid role: 1-2 days a week on-site

Duration: 12 Months

Top 3 Required Skills:

Business Analysis

Education Domain Knowledge

Ellucian or any SIS Functional knowledge 

Summary:

• Provide expertise in the discipline of system analysis, design, testing and deployment.
  
• Works with other IT Professionals and Business Subject Matter Experts in implementing new systems that meet business requirements and are aligned with IT orientations.
  
• Act as a liaison between Business Subject Matter Experts, technical teams and/or third-party vendors as required.
  
• Transform business requirements and conceptual system designs into detailed functional specifications in accordance with design standards and methodology.
  
• Evaluates feasibility and provides estimates for tasks and artifacts under own responsibility.
  
• Coordinates team effort in developing, testing and implementing the solution.
  
• Operational support during business hours for incidents arising from live systems; investigation and resolution of issues and problems.

Deliverables:

Develop the following artifacts (not limited to) for hand-off to the development team and/or third-party vendors:

• Functional specifications

• Integration specifications, interface designs

• Functional and integration testing scenarios and test cases

• Data conversion specifications

Skills And/Or Abilities:

• Strong analytical and problem-solving skills

• Knowledge of JIRA and Confluence, as well as Agile methodologies (Scrum, Kanban)

• Knowledge and practical experience with IT Service Management (ITSM) principles

• Knowledge of SQL, PL/SQL is a plus

• Knowledge of Ellucian Banner ERP and its APIs is a plus

• Knowledge of Zephyr Scale (in JIRA) as a Test management suite, and ServiceNow as an ITSM platform are a plus

• Self-motivated, autonomous and ability to work well with multiple teams in cross functional set-up.

• Demonstrated ability to work on multiple initiatives and to manage deadlines.

• Result and client oriented.

• Demonstrated effective communication, writing, planning and coordination skills.

• Clear communication (written and verbal)