Senior Advisor, Delivery Excellence And Innovation

Requirements
As a Senior Advisor, Delivery Excellence and Innovation, you help transform and continuously improve ServiceNow delivery capabilities, ensuring alignment with industry best practices and internal governance. Working within a hybrid in-house/external delivery model, you contribute to enhancing the software development life cycle (SDLC) by implementing effective, measurable practices across the entire delivery chain, from requirements definition to production deployment. You act as a consultant for the management committee to help advance development practices and drive the adoption of modern delivery approaches, including traditional development, low-code and no-code development, automated testing, and capabilities enabled by artificial intelligence and emerging technologies. Using a data-driven approach focused on business value, you ensure that investments made in the platform generate tangible benefits for clients by promoting speed, quality, reliability, and efficiency throughout the development cycle. More specifically, you will be required to:Define and evolve the delivery cycle strategy to optimize execution speed, delivery quality, predictability of commitments, and the value generated for client sectorsEstablish and evolve development practices, working methods, tools and operating models based on business needs, internal governance, compliance requirements and the desired cost-benefit ratioHelp transform the software development life cycle (SDLC) by strengthening source code management, traceability, change governance, environment management, and version control practices.Optimize continuous delivery capabilities by promoting automation, continuous integration and continuous deployment (CI/CD), as well as efficient delivery coordinationDefine and evolve testing and quality assurance strategies by focusing on test automation, the standardization of validation practices, and improving the reliability of releasesPromote the use of the most appropriate coding level, including traditional, low-code, and no-code approaches, to accelerate solution delivery while continuing to meet all quality, security, and governance standardsLeverage data, automation and artificial intelligence to improve delivery cycle performance, team productivity and operational efficiencyEstablish governance indicators and mechanisms to measure delivery cycle performance, solution quality, value creation and return on investmentAct as a consultant to the management committee and partners to support the evolution of development practices and the managed-service modelRequirements
As a Senior Advisor, Delivery Excellence and Innovation, you help transform and continuously improve ServiceNow delivery capabilities, ensuring alignment with industry best practices and internal governance. Working within a hybrid in-house/external delivery model, you contribute to enhancing the software development life cycle (SDLC) by implementing effective, measurable practices across the entire delivery chain, from requirements definition to production deployment. You act as a consultant for the management committee to help advance development practices and drive the adoption of modern delivery approaches, including traditional development, low-code and no-code development, automated testing, and capabilities enabled by artificial intelligence and emerging technologies. Using a data-driven approach focused on business value, you ensure that investments made in the platform generate tangible benefits for clients by promoting speed, quality, reliability, and efficiency throughout the development cycle. More specifically, you will be required to:Define and evolve the delivery cycle strategy to optimize execution speed, delivery quality, predictability of commitments, and the value generated for client sectorsEstablish and evolve development practices, working methods, tools and operating models based on business needs, internal governance, compliance requirements and the desired cost-benefit ratioHelp transform the software development life cycle (SDLC) by strengthening source code management, traceability, change governance, environment management, and version control practices.Optimize continuous delivery capabilities by promoting automation, continuous integration and continuous deployment (CI/CD), as well as efficient delivery coordinationDefine and evolve testing and quality assurance strategies by focusing on test automation, the standardization of validation practices, and improving the reliability of releasesPromote the use of the most appropriate coding level, including traditional, low-code, and no-code approaches, to accelerate solution delivery while continuing to meet all quality, security, and governance standardsLeverage data, automation and artificial intelligence to improve delivery cycle performance, team productivity and operational efficiencyEstablish governance indicators and mechanisms to measure delivery cycle performance, solution quality, value creation and return on investmentAct as a consultant to the management committee and partners to support the evolution of development practices and the managed-service modelWhat we offer
Competitive salary and annual bonus4 weeks of flexible vacation starting in the first yearDefined benefit pension plan that provides predictable, stable income throughout retirementGroup insurance including telemedicineReimbursement of health and wellness expenses and telework equipmentBenefits apply based on eligibility criteria.What You Bring To The Table
Bachelor's degree in a related fieldA minimum of eight years of relevant experiencePlease note that other combinations of qualifications and relevant experience may be consideredSignificant experience in the evolution or transformation of development cycles and delivery modelsExperience in managed services and delivery partner managementDemonstrated experience in implementing Agile, DevOps, and continuous delivery practicesExperience in evolving software development, quality assurance, and test automation practicesExperience in implementing performance indicators and value measurement mechanismsExperience using automation and artificial intelligence to improve development and delivery practicesExperience in a leadership and influence role with executives, strategic suppliers and management committeesKnowledge of French is requiredIntermediate knowledge of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clientsKnowledge of low-code/no-code approaches and their governance in a corporate contextAction oriented, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Strategic mindsetEquity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!Job Family
Information technology (FG)
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