Parts Manager

Join Canada’s Largest Automotive Group

An exciting new chapter is beginning at Dilawri Group of Companies.

As we prepare to open Kia Vaughan at 9088 Jane Street in Vaughan, Ontario , we are looking for an experienced and driven Parts Manager to join our leadership team. This is a unique opportunity to help launch a brand-new dealership, build a high-performing Parts Department, and establish the processes, culture, and customer experience that will shape its success.

If you are ready to take the next step in your automotive career and make an impact from day one, we want to hear from you.

About Dilawri

Founded in 1985, Dilawri is Canada’s largest automotive group and one of Canada’s Best Managed Companies. Dilawri operates more than 80 franchised dealerships representing over 35 of the world’s most respected automotive brands across British Columbia, Alberta, Saskatchewan, Ontario, Quebec, and Washington, D.C.

With more than 4,000 employees, Dilawri fosters a culture rooted in collaboration, accountability, and continuous learning. Our values of Excellence, Leadership, Teamwork, Integrity, Innovation, and Giving Back guide how we work, how we lead, and how we serve our customers and communities.

Through the  Dilawri Foundation , we are also committed to making a meaningful difference in the communities we serve.

Discover how you can build your career with  Dilawri .

The Opportunity

Dilawri Group in Ontario is actively seeking a Parts Manager to join the opening team at Kia Vaughan.

Total Compensation: $60,000–$100,000 annually, inclusive of salary and performance-based bonus.

Reporting to the General Manager, the Parts Manager will be responsible for establishing and leading an efficient, profitable, and customer-focused Parts Department. The successful candidate will oversee departmental operations, inventory control, financial performance, employee development, and relationships with customers, vendors, and the manufacturer.

Responsibilities 

• Lead all aspects of the dealership’s Parts Department, including staffing, scheduling, training, performance, and day-to-day operations.
• Help establish the department’s systems, procedures, workflows, and service standards in preparation for the dealership’s opening.
• Recruit, train, coach, and motivate a knowledgeable and customer-focused parts team.
• Foster a positive, accountable, and collaborative work environment.
• Oversee the ordering, receiving, storage, distribution, and return of parts.
• Maintain appropriate inventory levels while minimizing obsolescence, shortages, and unnecessary carrying costs.
• Conduct regular bin checks, inventory reviews, and audits to ensure records are complete and accurate.
• Ensure available storage space is organized, secure, and used effectively.
• Provide exceptional service to internal departments, retail customers, and wholesale customers.
• Assist customers and dealership teams in identifying and sourcing the correct parts.
• Respond to customer inquiries and resolve concerns promptly and professionally.
• Maintain strong customer satisfaction results and support overall dealership performance.
• Establish and maintain productive relationships with vendors, suppliers, and manufacturer representatives.
• Negotiate pricing and terms where appropriate to support departmental profitability.
• Monitor departmental performance against established financial and operational targets.
• Maintain appropriate expense controls and identify opportunities to increase revenue and profitability.
• Prepare accurate and timely reports regarding inventory, sales, expenses, and overall departmental performance.
• Stay informed about automotive industry developments, manufacturer programs, and new products.
• Ensure compliance with manufacturer requirements, company policies, and all applicable legislation.

Qualifications

• Minimum of three years of automotive parts management experience within a dealership environment.
• Previous experience as a Parts Advisor, Parts Counterperson, or Inventory Clerk is considered an asset.
• Strong knowledge of automotive parts, inventory management, and dealership operations.
• Demonstrated leadership, coaching, and team-development abilities.
• Strong business acumen with experience managing departmental budgets, expenses, and profitability.
• Excellent customer service, communication, and relationship-building skills.
• Strong organizational, analytical, and problem-solving abilities.
• High level of accuracy and attention to detail.
• Ability to establish effective systems and processes in a new dealership environment.
• Ability to perform effectively in a fast-paced and evolving workplace.
• Experience working with an automotive manufacturer or OEM is considered an asset.

If you are a results-driven automotive professional who is excited by the opportunity to help launch and shape a new dealership, we encourage you to submit your résumé through this advertisement.

What We Offer

In addition to working with and learning from leading professionals in the automotive industry, our benefits include:

• Comprehensive health and dental plans
• Employee wellness and assistance programs
• Discounted employee vehicle purchase program
• Job-specific coaching and training programs
• Career growth and development opportunities
• Employee social events

Build your career. Help launch something new. Discover Dilawri.

Dilawri Group of Companies is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training, and promoting qualified individuals of all backgrounds. Employment decisions are made without regard to any protected status. Accommodation is available upon request for applicants with disabilities throughout the recruitment and assessment process and during employment.