General Manager

C.A.T. North America Inc is one of Canada’s largest and fastest-growing transportation companies. With over 45 years of history, we are proud to continue to serve top-tier customers across Canada, USA & Mexico. Our story began in a small town in the province of Quebec, hauling tires, and we have since grown into one of the largest trucking and logistics companies in Canada. With terminals and offices spanning Canada, USA, and Mexico and a team of over 2600 employees across North America, C.A.T. moves over 75,000 loads a year.

For 40 years, Trans-Frt McNamara has been a cornerstone of the transportation industry. Our extensive reach covers the Great Lakes, Cross Canada, US Midwest, US East, US Southeast, and US Southwest, ensuring comprehensive coverage. Our modern fleet boasts an average truck age of just 2 years and an average trailer age of 7.5 years, totaling 70 trucks and 170 trailers, specializing in dry and heated transportation. With 61 drivers and 9 owner-operators, we are committed to exceptional service, including heated transportation services for paints and chemicals. Located in Ayr, ON, our warehousing space offers flexible storage solutions. We prioritize customer service, specializing in job site and timed deliveries tailored to your needs. In 2022, we proudly joined the C.A.T. North America family, reinforcing our commitment to excellence in transportation.

Trans-Frt McNamara: Delivering Excellence, Every Mile

General Manager

About the role

In collaboration with the C.A.T North America Co-President, the General Manager provides leadership to all members of the Trans-Frt McNamara. He/She has primary responsibility to oversee the activities of the company. This position will eventually report to the Vice-President of Operations.

Culture and People

• Lead, facilitate meetings, and provide feedback to the corporate team to provide superior leadership, mentoring, and coaching.
• Collaborate with Human Resources to create and implement a people strategy that includes recruitment, retention, a labour relations strategy, training, performance management, talent development, and succession planning.
• Collaborate closely with HR, corporate team and ownership on maintaining culture and fostering an inclusive, fair, and diverse work environment that will enhance overall engagement and performance within Operations.
• Model and promote our core values and culture principles in all interactions with colleagues, customers, suppliers, and peers.

Operational Efficiency

• Oversee the day-to-day activities of the company.
• Accountable for key performance indicators to ensure strong performance.
• Manage transportation financial records with great financial acumen, including budget development, forecasting, and labour planning.
• Develop strategic asset planning initiatives to optimize operations and ensure efficient utilization of resources.
• Promote a safety culture by advising and directing the operations team in establishing and keeping track of safety programs to maintain compliance in all areas, including health and safety, risk management, and accident/injury reporting.
• Directing actions relating to dispatching, routing, and tracking of transportation assets.
• Ensures that standardized best practices in transportation management and continuous process improvement methods are implemented and used.
• Monitors the ongoing effectiveness of transportation operations through supply chain flow performance and key performance indicators such as transportation route optimization, direct labour planning, on-time delivery, and other productivity measures, identifies performance decrements, and directs quick and efficient corrective action.
• Develop strong working relationships with other department heads across all business units, collaborating to translate requirements into supply chain solutions, making proactive trade-offs between service levels, costs, and timing, clearly defining priorities, fostering innovation, and evaluating current and future processes.
• Identify market opportunities and promote the Company's services; plan and conduct meetings with current and prospective clients.

Requirements:

• 8-10 years experience as a senior leader in the transportation industry
• 5 years + with P&L management
• Bachelor's degree in business administration or related fields
• 5 years + experience in customer, supplier relations and negotiations
• Significant experience working in cross-functional organizations. (Finance, Sales, HR, etc)
• 10 + years of experience managing teams, training, coaching, hiring, performance management and mobilizing teams.
• Strong communication skills to provide effective communication in both languages (English and French).

Required Skills and Experience:

• Experience with Advanced Microsoft applications, Excel, Word, Outlook and Power BI.
• Good experience with a Transportation Management System.
• Experience with data analytics.
• Experience creating written and oral communications and presentations.
• Excellent organizational skills.
• Being ambitious & accountable.
• Strong sense of customer service, urgency and problem-solving.
• Driving continuous improvement through identifying opportunities to enhance processes and outputs.
• Demonstrate commitment to the Company’s core values.
• Performing through co-operation.
• Being autonomous and working under tight deadlines.
• Organizing self to manage multiple tasks and answer various management requests.
• Ability to prioritize and sharp attention to details.
• Strong critical thinking and analytical aptitude.

We offer

• An opportunity to work with an established company committed to innovation and growth, providing a positive work environment for career development.
• A working environment filled with dedicated employees at all levels.
• A competitive compensation plan including various benefits and incentives.

Work location

• Ayr, ON.

Trans-Frt McNamara is an Equal Opportunity Employer and does not discriminate against qualified applicants with regards to race, color, religion, age, sex, national origin, disability, sexual orientation.