Digital Product Owner

We are looking for a
Digital ProductOwner who will be responsible for leading digital experience, AI, and personalization initiatives;
growing brand visibility in LLMs;
managing the digital product backlog and requirements;
overseeing product releases and user acceptance testing and driving performance to meet revenue and conversion goals.
This is a hybrid position with work arrangements based out of our Pointe-Claire Office (555 Ave Victor-Davis)
In this role you will:
Create, maintain and prioritize the digital product backlog, and define requirements for digital experience, AI and personalization initiatives
Translate features into user stories and acceptance criteria, and support UX design and development team through Agile ceremonies
Own AI digital features and LLM visibility enablement for Sleep Country and Dormezvous brands
Own on-site personalization from strategy to launch, monitoring performance and optimizing
Measure digital initiatives performance metrics and ensure digital experience, AI and personalization initiatives meet and exceed expected revenue and conversion metrics.
Oversee the digital product release process and perform User Acceptance Testing so releases meet quality standards and acceptance criteria
Use customer research, feedback and analytics to propose new features, including AI-driven experiences, that improve user experience and digital KPIs
The Qualifications and experience we like to see:
University Degree or College Diploma in Business, Marketing, Computer Science or a related field, or equivalent experience
At least 3-5 years of experience as a Product Owner, Business Analyst or similar role on a digital or ecommerce product
Experience managing and prioritizing a backlog in an Agile (Scrum) environment
Experience with customer research, usability testing, User Acceptance Testing and release management
Experience defining or launching AI-powered features
Retail or omnichannel ecommerce experience is an asset
Hands-on experience with Dynamic Yield or similar personalization and A/B testing platforms
Writing user stories and acceptance criteria
Jira and Confluence or similar tools
Working understanding how AI and machine learning can improve ecommerce
Google Analytics 4 (GA4) or similar web analytics tools
BigCommerce or another major ecommerce platform is an asset
Basic HTML, CSS or JavaScript is an asset
Strong communication (written and verbal), attention to detail and ability to quickly learn various tasks.
Proficiency inEnglish (written and spoken) - French is an asset
The knowledge of English is required for this specific position as the incumbent will interact on a consistent and regular basis with English-speaking stakeholders located outside of Quebec.
Why members of our Corporate team love working at Sleep Country Canada/Dormezvous?:
This is not a job but aCAREERwith opportunities for growth and advancement
Diverse and inclusive work environment
We will invest in you and provide extensive training, mentoring and continuous development
Access to training and development platforms
Full medical, dental benefits and a Deferred Profit Sharing Program
Annual Wellness Credit of up to $250.00 for any products/services that improve your health and well-being, i.E., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipment!
Associate Discount Program where you will be able to enjoy some of the world’s best sleep products
Maternity/Parental leave top up benefits
Tuition Reimbursement Program that covers professional AND personal development
Long service awards, celebrations and other social events
Associate Referral Program
Paid day off to volunteer at your local charity of choice
Additional InformationThis is a current open position.
Our recruitment process incorporates various screening technologies, which may include AI, to screen for employability or suitability. Human recruiters review all applications.
Inclusion & BelongingWe are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. Upon request, accommodation is available during all stages of the recruitment process.
#J-18808-Ljbffr