Product Designer

Job Details:

Title : Interaction Designer – Advanced

Location: Toronto, ON (Hybrid – 4 Days Onsite, 1 Day Remote)

Duration: 12-Month Contract (Strong Potential for Extension)

Type: Full Time Contract

Overview:

• The Online Banking team is responsible for creating online banking and digital servicing capabilities that empower clients to be independent and confident by providing simplified self-service banking experiences. The team currently consists of five designers and a design manager supporting multiple squads. The selected candidate will collaborate across Online Banking squads and partner closely with the Design Systems team.

Responsibilities:

• Provide design solutions for complex and ambiguous problems.
• Collaborate with and support designers and developers in the use of design systems, ensuring the accuracy of documentation and implementation.
• Support product delivery through planning, prioritization, assignment, and execution of design work.
• Promote and advance design practices and design systems within the team.
• Help maintain and evolve design libraries and documentation.
• Collaborate across multiple squads and cross-functional teams to deliver user-centered solutions.
• Participate in decision-making processes and contribute to product direction through thoughtful design recommendations.

Project Focus:

• The designer will work on online banking and digital servicing capabilities that help clients manage their financial needs through intuitive self-service experiences. The focus is on creating simplified, user-centered digital products that positively impact the customer experience.
• Required Qualifications:
• 4–7+ years of experience in Interaction Design, UX Design, Product Design, or related disciplines.
• Strong skills in Interaction Design, Visual Design, and UX Design Thinking methodologies.
• Experience working with Design Systems, including component creation, asset management, and documentation.
• Advanced proficiency in Figma.
• Advanced knowledge of current best practices for Responsive Web and Mobile Design.
• Strong Design Thinking skills with the ability to demonstrate end-to-end design processes.
• Strong decision-making and critical-thinking abilities.
• Effective communication and interpersonal skills.
• Ability to navigate ambiguity and proactively solve complex problems.
• Strong collaboration skills with designers, developers, product teams, and stakeholders.
• Ability to clearly articulate design rationale and present work effectively.

Preferred Qualifications:

• Proficiency in UX Research.
• Knowledge of Inclusive Design and Accessibility best practices.
• Experience facilitating workshops.
• Product Designer mindset with awareness of business concepts, systems thinking, UX research, and collaborative methodologies.
• Experience within banking, financial services, fintech, or other complex enterprise environments is highly preferred.

Key Success Factors:

• Active collaboration with multiple squads and teams.
• Development of deep domain knowledge and participation in decision-making processes.
• Ability to influence projects through collaboration, empathy, and strong design thinking.
• Strong problem-solving mindset and ability to work effectively in uncertain environments.

"We use AI in the hiring process."

“Mindlance is an equal-opportunity employer. We are committed to inclusive, equitable, barrier-free recruitment and selection processes, and a work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process”.