Transformation Relationship Manager, Tax Transformation Office (Contract)

Putting people first, every day BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.Your Opportunity
The Tax Transformation Office is seeking a Transformation Relationship Manager (TRM) to help drive the next phase of Tax modernization across the practice. This is for a 12-month contract position. This is for an existing vacancy and is ideal for someone who combines strong business acumen with a passion for transformation, technology, AI, automation, and operational improvement.The successful candidate will act as a strategic partner between the business, Tax Transformation Office, and delivery teams — helping identify opportunities, shape priorities, and translate transformation strategy into practical execution. The TRM role is not a traditional project management or operational support function. This individual will operate as a business-facing transformation leader who understands the realities of tax delivery while helping modernize how work gets done across people, process, data, and technology. Each Transformation Relationship Manager (TRM) will align to one or more Tax sub-service lines, serving as the strategic relationship lead between the business and the Tax Transformation Office. The role will work closely with business leaders and practitioners to understand operational priorities, identify modernization opportunities, and help drive alignment between business needs and the broader Tax Transformation roadmap and Total Tax Ecosystem vision. This role will partner closely with Tax leadership, Innovation & Change, Data & Analytics, and the Tax R&D Lab to help shape and execute the future of Tax delivery across the practice.Key Responsibilities
Business Relationship Management & Strategic Partnership
Act as a trusted advisor and strategic liaison between assigned Tax sub-service lines and the Tax Transformation OfficeBuild strong relationships with business leaders and practitioners to understand operational challenges, strategic priorities, and growth opportunitiesRepresent the operational realities of the business and ensure transformation efforts are grounded in how work gets doneHelp identify and prioritize opportunities across workflow, technology, AI, automation, data, and operating model evolutionTranslate business needs and pain points into actionable transformation initiatives and roadmap prioritiesEnsure solutions are practical, scalable, and aligned to operational realities
Transformation Strategy, Design Thinking & Roadmap
Support Partner with the Strategy & Planning team in the Tax Transformation Office to support the development and execution of the Tax Transformation strategy, vision, and roadmapTranslate enterprise transformation priorities into sub‑service‑line–relevant opportunities and initiativesPartner with the Strategy & Planning team to facilitate discovery sessions, design-thinking workshops, and working groups to surface business needs and inform roadmap decisionsSupport teams in reimagining workflows, operating models, and service delivery through structured, collaborative problem-solvingContribute business insight to transformation planning, prioritization, and business case developmentIdentify opportunities for standardization, scalability, and enterprise alignment, distinguishing what is unique versus reusableBring a connected, enterprise mindset to help shape future-state ways of working and operating models
Innovation, AI & Technology Enablement
Work closely with the Tax R&D Lab and Innovation teams to identify and validate emerging opportunitiesHelp bridge the gap between business problems and technology capabilitiesSupport exploration and application of AI, automation, workflow redesign, and digital solutions within TaxParticipate in ideation sessions, pilot initiatives, experimentation efforts, and solution validation activitiesStay informed on market trends, emerging technologies, and external ecosystem developments relevant to Tax TransformationBring forward ideas and opportunities that can modernize delivery, improve client experience, and unlock operational efficiency
Execution & Change Enablement
Support initiatives from concept through implementation and adoptionPartner with delivery teams, business stakeholders, and Innovation & Change to help move initiatives forwardHelp identify blockers, dependencies, risks, and operational considerations earlySupport stakeholder engagement, communication, rollout planning, and change adoption activitiesHelp ensure transformation efforts remain focused on measurable business value and operational outcomesAct as a connector between strategy and execution — ensuring initiatives translate into meaningful operational change
Qualifications & Experience
Experience within Tax, professional services, consulting, transformation, operations, or related business environmentsExperience facilitating workshops, business discussions, stakeholder sessions, or transformation initiatives preferredExperience working across business and technology stakeholders preferredExposure to transformation initiatives, process improvement, technology enablement, or change management considered an assetStrong communication, facilitation, problem-solving, and relationship management skillsDemonstrated ability to think strategically while driving practical executionInterest or experience in AI, automation, workflow optimization, or innovation initiatives is considered an assetThe ideal candidate will bring a combination of operational credibility, strategic thinking, facilitation capability, and transformation mindset.Understands the realities of tax delivery and professional services operationsThinks strategically while remaining highly practical and execution-orientedHas strong relationship management, facilitation, and stakeholder engagement skillsIs comfortable leading workshops, guiding discussions, and driving collaborative problem solvingIs energized by innovation, transformation, and solving complex business problemsHas an interest in AI, automation, emerging technology, and modern ways of workingCan connect business needs with technology and operational solutionsThrives in fast-paced, evolving environments with a high degree of collaborationIs comfortable navigating ambiguity and helping shape direction where neededCan influence across teams and build alignment across diverse stakeholder groupsBrings curiosity, initiative, and a continuous improvement mindsetThe expected range of compensation for this role is: $82,000 to $138,000.Why BDO?
Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2026. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences. At BDO, our people experience is guided by three core pillars— Do work with genuine care, Do what matters with purpose, and Do what’s next - shaping how we support our people, serve our clients, and grow together. Our firm is committed to providing an environment where you can be successful in the following ways: We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada. We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development. We support your achievement of personal goals outside of the office and making an impact on your community. We foster a collaborative, inclusive environment where your ideas are valued, and you can do your best work with genuine care and purpose We encourage innovation and forward thinking, empowering you to embrace what’s next and help shape the future of our firm Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community. Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide comprehensive benefits from day one, and a flexible personal time off policy. We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle. Everyone counts: We are committed to creating a workplace where employees can participate fully, contribute meaningfully and succeed without barriers. We are dedicated to fostering a workplace defined by respect, fairness, and a true sense of belonging for everyone. We recognize and celebrate the unique experiences, identities, and perspectives that each of us bring – and that these experiences strengthen how we work together. Our commitment extends to ensuring that our application process is both inclusive and accessible. If you require accommodation to complete the application process, please contact us. Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Total rewards that matter
We pay for performance with competitive total cash compensation that recognizes and rewards your contribution.We provide comprehensive benefits from day one, and a flexible personal time off policy.We’re committed to supporting your overall wellbeing and provide reimbursement for wellness initiatives that fit your lifestyle.Flexibility
All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place. Our model is a blended approach designed to support the flexible needs of our people, the firm and our clients. It’s about creating work experiences that meet everyone’s needs and providing flexibility to adjust when, where and how we work to meet the expectations of our role.Code of Conduct
Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public. BDO may use artificial intelligence enabled tools to support certain aspects of the recruitment process. While these tools assist our teams, our use of AI does not replace human decision making, and all employment-related outcomes are made by BDO personnel. More information on BDO Canada’s Privacy Policy can be found here: Privacy Policy | BDO CanadaWhen it comes to our people, we believe in helping you unlock possibilities, build your passions, and grow your competitive edge. From our expansive client base to growing talent pool, our people are the core of BDO. Our multi-award winning talent experience continues to make us proud. Our culture is open and collaborative. We foster inclusive ways to thinking and celebrate diversity among all contributors. We respect each other, do all things with integrity, and support our people to be their most authentic selves.
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